Webinar Archives

Other Solutions and Topics

December 20, 2022	Achieving the Quadruple Aim through AMGA’s HPPE Program Jacob Bast, FACMPE, FACHE, Senior Vice President & Chief Operating Officer, St. Elizabeth Physicians Scott Irwin, Director, Strategic Partnerships, Lightbeam Health Solutions Fred Horton, M.H.A., President, AMGA Consulting Dustin Gunderson, M.B.A., Director, Business Development, AMGA Improving population health, reducing cost of care, improving care team well-being, and enhancing the patient experience each require the physician enterprise to operate at an optimal level of performance across the entire organization. In this session, our panel of presenters featuring Jacob Bast, COO with St. Elizabeth Healthcare, will share early insights from AMGA’s High Performing Physician Enterprise (HPPE) Program. The panel will specifically discuss the seven domains that drive high performance in medical groups and how this program can assess performance, guide organizations to course-correct where needed, and ultimately, get us closer to achieving the Quadruple Aim. View the full recording View the presentation
December 14, 2022	The Impact of Continuous Glucose Monitoring on HbA1c Control in Primary Care Patients with Type 2 Diabetes Elizabeth Ciemins, Ph.D., M.P.H., M.A., Vice President, Research and Analytics, AMGA Jake Clary, M.A., B.S. Office Manager & Research Coordinator, Piedmont HealthCare Joy Durham, BSN, CCM, CPC, Executive Director of Value Based Care, Piedmont HealthCare Stephen Shields, M.P.H., Lead Population Health Research Analyst, AMGA Partially as a result of the COVID-19 pandemic, patients have demonstrated increasing interest in addressing health care issues from their homes, through telehealth visits with their doctors, or home-based screening, testing, or monitoring devices. Continuous glucose monitors (CGMs) help patients self-manage their diabetes from home. This presentation will address a professional practice gap in knowledge about the broader use of CGMs in primary care patients with type 2 diabetes, addressing patient preference for home-based self-management technology, as well as a broader application of CGMs, i.e., prior to insulin therapy initiation. Upon completion of this session, participants will have a better understanding of the benefits of using CGMs in patients with type 2 diabetes prior to initiation of insulin therapy, how CGM use can be expanded in primary care, including details on workflow and implementation processes, and the patient experience of using a device that empowers diabetes self-management from home. View the full recording/presentation
December 13, 2022	A PROMPT Solution: Results and Next Steps for Bridging Evidence-to-Practice Gaps Dr. Ralph J. Riello, Pharm.D., BCBS Electronic Health Record (EHR) alerts may help bridge the 17-year gap between publication of evidence-based guidelines and consistent implementation in practice by healthcare providers. The Pragmatic Trials of Messaging to Providers about Treatment (PROMPT) studies are investigating the use of informational alerts within the (EHR) to providers that inform them of FDA approved, evidence-based therapies for patients who meet certain inclusion criteria. Dr. Riello will highlight key takeaways from the PROMPT-HF trial and present the results of PROMPT-LIPID trial, recently shared for the first time as a late-breaking clinical trial at the American Heart Association Scientific Sessions on November 6. The PROMPT-HF trial results show that prescribers who viewed the Best Practice Advisory (BPA) were 41% more likely to consider prescribing an additional guideline-directed medical therapy class and 79% of alerted providers in the PROMPT-HF trial agreed that the alert was effective. Was the PROMPT-LIPID alert effective at improving adherence to AHA/ACC guidelines for lipid-lowering therapies?
December 7, 2022	Making the Connection: High-Impact Organizational Communication Holly Witt, Practice Leader, The Partners Group Wendy Korthuis-Smith, Ed.D., Executive Director, Virginia Mason Institute The single biggest problem with communication is the illusion that it has taken place. You have important things to tell your clinicians and your employees. Is your target audience actually receiving the message? Do your communication tactics make the connection or create opportunities to drop the call? In this webinar, communication experts walk through bridging the gap between good communication philosophy and the deployment of effective communication tactics. They will discuss starting from the top down, working to ensure important messages or concepts permeate the culture, the deployment of specific strategies that have proven fruitful, and tools that can be used to increase the probability of resonance with your target audience. This work should support everything you do including improving the clinician experience. View the full recording/presentation
November 16, 2022	Development of a Standardized Approach to Identify and Engage High-Risk Patients with COVID-19 Gurvinder Singh Sidhu, M.D., Paxlovid Medical Director, Pfizer, Inc. Deanna Olexia, R.Ph. Antimicrobial Stewardship Enterprise Coordinator, Froedtert & the Medical College of Wisconsin The presentation will provide attendees with an understanding of the current COVID-19 disease burden landscape, its impact on the healthcare ecosystem, and potential gaps in care. The health system case study provides their approach to identification of high-risk patients; how solutions were prioritized, developed and implemented; and associated challenges encountered when initiating these solutions. Topics include examples of the identification of high-risk patients with COVID-19, EHR optimization to help identify these patients, and examples of appropriate follow up care. View the full recording/presentation
November 2, 2022	Driving Population Health Outcomes with Connected Continuous Glucose Monitors Karen Earle, Chief, Division of Endocrinology Medical Director, Center for Diabetes Services California Pacific Medical Center An estimated 34 million Americans have diabetes, and approximately 90-95% of these individuals have type 2 diabetes (T2D). Diabetes is associated with premature mortality and imposes higher costs of care, estimated in 2017 at $327 billion. Real-time continuous glucose monitoring (RT-CGM) can help improve glycemic management in the T2D population and can be associated with a reduction in medical-related costs. This presentation will address why A1C is a population health metric that is insufficient for optimal diabetes care as well as highlight the digital health partnership capabilities of RT-CGM which demonstrates favorable health outcomes in the T2D population. Join the webinar and learn how the Dexcom G6 can help your patients improve their health and glycemic outcomes. View the full recording/presentation
October 26, 2022	Targeted Tech, Magnified Effect: Leveraging Digital and Technology Optimizations to Increase Cancer Screening Rates Cybele Pacheco, M.D., M.B.A., FAAFP, Director, Senior Focused Care, Geisinger Health System Katie Lawrence, M.H.A., CMPE, Executive Director, Ambulatory Optimization & Integration, Prisma Health Medical Group Kaitlyn May, M.B.A., Population Health Supervisor, Yale New Haven Health - Northeast Medical Group Durado D. Brooks, M.D., M.P.H., Deputy Chief Medical Officer, Screening, Exact Sciences Early cancer detection is a key component of health systems’ prevention capabilities and population health initiatives. With many competing priorities, it’s critical to take the friction out of screening to get as many patients screened as possible. Across the country, health systems of all sizes and scopes are taking advantage of digital capabilities and health information technology optimizations to increase screening rates, improve patient experience, reduce provider burnout and meet quality metrics. Join this session to learn directly from health system leaders who will outline opportunities and key success factors on how to target tech-based solutions for a magnified effect on improving CRC screening rates. View the full recording/presentation
October 25, 2022	A Healthcare System's Standardized Approach to Identify Barriers and Solutions to Provide Guideline-Concordant Atrial Fibrillation (AF) Care James Coons, Pharm.D., FCCP, FACC, BCCP, University of Pittsburgh Medical System and Professor, Pharmacy and Therapeutics - University of Pittsburgh School of Pharmacy Charles Medico, Pharm.D., BCPS, Senior Director, Therapeutic Area Lead, Cardiovascular Internal Medicine, Field Medical Outcomes & Analytics, Pfizer Medical Affairs Evan White Pharm.D., Implementation Science and Pharmacoanalytics Fellow, University of Pittsburgh Medical Center Presbyterian, University of Pittsburgh School of Pharmacy As health systems continue to seek to improve quality of care, today's workforce shortages can hinder efforts. Given that literature suggests that it takes 17 years to turn original research into the benefit of patient care, there is a compelling need to expedite this process. Implementation Science seeks to improve the quality of health care delivery by closing this gap of 'what we know versus what we do.' Learn directly from UPMC project leads who sought to accelerate the uptake of AF guidelines into routine clinical practice by using Implementation Science to systematically implement an EHR-enabled, guideline-based AF pathway in the emergency department, which may improve outcomes in patients with AF. This example may provide an understanding of how Implementation Science was used to identify barriers and solutions to increase adherence to AF guidelines. The speakers will share learnings and associated challenges when initiating and implementing the solutions at UPMC. View the full recording/presentation
October 19, 2022	Embracing Health Equity and Scaling Population Health: Lessons from Esse Health and UnityPoint Health Anna Keller, B.S.N., R.N., Executive Director , Ambulatory Enterprise IntelliCenter, UnityPoint Health Carla Beckerle, DNP, APRN-BC, VP of Clinical Programs, Esse Health Blake Marggraff, Co-founder & CEO, CareSignal, a Lightbeam Company Providers across the U.S face the dual burden of overcoming staffing shortages while extending care management to larger value-based care populations with more complex needs. Population Health leaders are turning to technology to engage vulnerable and rising-risk patients and proactively pinpointing the 1-2% that need support. Better data is empowering staff to work at the top of their clinical licenses and support chronic conditions as well as social determinants of health. Leaders from Esse Health and UnityPoint will share the population health strategies they have championed to prevent avoidable utilization, improve health equity and scale care delivery. View the full recording/presentation
August 4, 2022	The Value of Aligning Clinician Benefits with Your DEI Strategy Deborah Grimes, R.N., J.D, MSHQS, System Vice President & Chief Diversity Officer (CDO), Ochsner Health Thomas Bookman, Practice Leader, The Partners Group The Partners Group (TPG) and Ochsner Health will discuss the value to healthcare organizations of aligning clinician benefits with DEI strategy. Gain valuable insights on the importance of DEI strategy development. Research confirms that diverse teams combined with an inclusive culture drive better decision-making, financial returns, innovation and organizational agility. TPG will provide thoughts and a systematic approach for healthcare organizations to consider as they fortify their DE&I strategy by aligning clinician benefits to create a more equitable and inclusive work experience for clinicians. View the full recording/presentation
July 27, 2022	Population Genomics: Sustainable, Scalable, Profitable Dr. Cassie Hajek, Medical Director, Helix As health systems work toward providing more personalized care to patients, any solution must enhance the patient experience, increase provider satisfaction, reduce overall healthcare costs. and improve population health. Population-scale genomics programs seek to update the current approach to using genetic data by broadening access, digitizing genetic information, and accelerating genomic research. The presenter will share her experience standing up a population genomics program, including key lessons learned to ensure sustainability, scalability, and profitability. View the full recording/presentation
July 20, 2022	Workplace Violence – Strategies to Prepare and Respond With the recent uptick in workplace violence, including an increasing number of episodes involving physicians and care teams, healthcare organizations are reexamining policies and procedures to ensure a safe environment for patients and staff. Hear from leading provider organizations on effective approaches to preparing ambulatory care settings to deter and prevent violent encounters, including rapid response training in case of an active shooter. View the full recording
May 26, 2022	Special Encore: The Seven Domains That Lead to High Performance Fred Horton, M.H.A., Senior Principal, HPPE Program Kevin McCune, M.D., Physician Executive, HPPE Program Jill Powelson, Dr.PH., M.P.H., M.B.A., R.N., C.P.C., Principal, HPPE Program As medical groups continue to evolve, it has become more difficult for multispecialty medical groups to find comparable benchmarks or definitive ways to judge if they’re succeeding, existing, or faltering. AMGA’s High-Performing Physician Enterprise Program provides an opportunity to address this challenge. This webinar will review the seven domains of HPPE, AMGA’s proprietary assessment for multispecialty medical groups. The session will also highlight the HPPE program measures, and the manner in which HPPE assesses medical group performance and provides guidance for organizations to course-correct where needed to achieve resiliency. Examples include: Financial and Operational alignment in key performance areas Identifying issues related to physician burnout and satisfaction Clinical care indicators for high performance Uncovering strengths and opportunities in Governance and Leadership What is HPPE? The High Performing Physician Enterprise program is a comprehensive review of your medical group, with both comparative benchmarking data in key functional areas, and a collaborative structure so that you can share and learn from other high-performing AMGA member participants. HPPE will empower your leadership team by providing insight, clarity, and focus by providing a snapshot assessment of current performance and a roadmap towards future improvement. View the full recording View the presentation
May 11, 2022	The Seven Domains That Lead to High Performance Fred Horton, M.H.A., Senior Principal, HPPE Program Kevin McCune, M.D., Physician Executive, HPPE Program Jill Powelson, Dr.PH., M.P.H., M.B.A., R.N., C.P.C., Principal, HPPE Program As medical groups continue to evolve, it has become more difficult for multispecialty medical groups to find comparable benchmarks or definitive ways to judge if they’re succeeding, existing, or faltering. AMGA’s High-Performing Physician Enterprise Program provides an opportunity to address this challenge. This webinar will review the seven domains of HPPE, AMGA’s proprietary assessment for multispecialty medical groups. The session will also highlight the HPPE program measures, and the manner in which HPPE assesses medical group performance and provides guidance for organizations to course-correct where needed to achieve resiliency. Examples include: Financial and Operational alignment in key performance areas Identifying issues related to physician burnout and satisfaction Clinical care indicators for high performance Uncovering strengths and opportunities in Governance and Leadership What is HPPE? The High Performing Physician Enterprise program is a comprehensive review of your medical group, with both comparative benchmarking data in key functional areas, and a collaborative structure so that you can share and learn from other high-performing AMGA member participants. HPPE will empower your leadership team by providing insight, clarity, and focus by providing a snapshot assessment of current performance and a roadmap towards future improvement. View the full recording View the presentation
May 4, 2022	Connecting Clinical Care to Social Needs: How Lightbeam Health Enables Augusta Health to Improve Healthcare in Their Community Christine DiNoia, B.S.N., R.N., Director of Clinical Programs, Lightbeam Health Solutions Clint Merritt, M.D., Chief Clinical Officer for Population Health, Augusta Health Value-based care aims to lower cost and improve each patient's quality of life, which ultimately can improve the health of an entire community. Identifying patients that meet key risk factors or health markers can be arduous, but by leveraging technology to identify and focus on the patients most at risk, accountable care organizations (ACOs) can make a significant positive impact on their communities. Join this webinar for a deep dive on how Lightbeam Health’s population health management (PHM) platform helps empower Augusta Health in identifying and linking priority patient cohorts with clinical information, education, and community resources. View the full recording/presentation
April 28, 2022	Continuous Glucose Monitoring First in Diabetes Care Davida F. Kruger, MSN, APN-BC, BC-ADM Certified Nurse Practitioner, Henry Ford Health System Division of Endocrinology, Diabetes, Bone and Mineral Disease Continuous glucose monitoring (CGM) first can be a valuable teaching tool for people with diabetes and can support diabetes management. The Dexcom G6 CGM system demonstrates improvements in glycemic targets and may help overcome therapeutic inertia. Learn how the Dexcom G6 can empower you, your office staff, and your patients to make effective treatment decisions. View the full recording/presentation
April 21, 2022	Unlocking Latent Potential Within Your Total Rewards Program Tim Kelly, Managing Consultant, Group Physician Advisory Services Brandon Mouton, Executive Director, Compensation and Benefits, Colorado Permanente Medical Group Medical groups now face unprecedented challenges, including heightened competition for talent, looming physician shortages, and provider burnout. But with healthcare organizations committed to advancing the quadruple aim, the Partners Group believes that improving the clinician experience is integral to moving the needle on the other three elements of that aim. This webinar will outline how to unlock latent potential within your total rewards programs to improve the clinician experience. View the full recording/presentation
April 5, 2022	What’s New With AMGA’s Medical Group Operations Benchmarking Survey Elizabeth Siemsen, Director, AMGA Consulting Danielle DuBord, AMGA Consulting Rose Wagner, RN, MHS, FACMPE, Chief Operating Officer, AMGA Consulting William Holets, MHA, MBA, Director, AMGA Consulting If you’re looking to drive operational efficiency at your medical group and searching for the right data against which to compare your organization, consider joining AMGA’s 2022 Medical Group Operations and Finance Survey. Webinar speakers will review the new survey tool and data submission process, plus answer any questions from participants in advance of the May 27 submission deadline. The survey provides critical benchmarks on: Percentage of New Patient Visits - Primary Care Patient No Show Rate - Medical Specialties Average Days in A/R Total clinical support staff per Provider FTE – Primary Care Operating Expenses per 10,000 wRVUS View the full recording View the presentation
February 9, 2022	AMGA Medical Group Compensation and Productivity Survey – What You Need to Know for 2022 Elizabeth Siemsen, Director, AMGA Consulting and Danielle Dubord, Consultant, AMGA Consulting Data collection is now open for AMGA's Compensation and Productivity Survey. Join this webinar to learn about changes to how we are accepting data this year, including asking groups to account for both the 2021 and 2020 wRVU rates. We'll review the data submission process and timetable and offer live Q&A to address any questions you may have in advance of the March 31, 2022 submission deadline. View the full recording View the presentation
January 19, 2022	Annual Update-- Behavioral Health & Moving Beyond the Era of COVID: Caring for Both Patients & Providers W. Carson Felkel II, M.D., FAPA, System Medical Director, Behavioral Health, Bon Secours Mercy Health; Christoph Correll, M.D.; Mohammed Ahmed, M.D. This panel discussion will delve into the continuing behavioral health challenges for both patients and providers during this time of re-opening our society. It will include a focus on the ongoing effects of COVID and the lockdowns across the country, as well as an update on the longer term implications for providing care to patients with serious mental illnesses. View the full recording
January 19, 2022	Tackling Provider Satisfaction in 2022 Elizabeth Siemsen, Director, AMGA Consulting As we look ahead towards the workforce challenges in 2022 – staying in tune to your provider's satisfaction and well-being will be more critical than ever. This webinar will outline AMGA’s Provider Satisfaction Survey program and will review key trends and learnings from 2021 to assist operational leaders in ongoing development and support of your providers in high-performing medical groups. View the full recording Download the presentation
January 12, 2022	Understanding the Latest Payment Cuts and What You Can Do About It Fred Horton M.H.A., President, AMGA Consulting and Kelsi O'Brien, M.H.S.A, Director, AMGA Consulting On Friday, December 10, 2021, the President signed into law: S. 610, the “Protecting Medicare and American Farmers from Sequester Cuts Act,” which delays the 2% Medicare sequestration cut until March 31, 2022, and provides a 1% reduction in the Medicare sequester cut from April 1, 2022 to June 30, 2022, in addition to other changes to Medicare payments. While we avoided the devastating 10% Cut to Medicare Reimbursement, many medical groups and health systems will still need to make sense of the E&M changes implemented in 2021, and look at ways they can re-align their physician compensation arrangements and operational expenses accordingly. Our team will explore specific financial models and various calculations using real data from AMGA Consulting, and present key areas of focus that can be potential “pitfalls” if not addressed appropriately, as well as strategic approaches towards overall financial resiliency that can have a positive long-lasting impact. View the full recording Download the presentation
December 14, 2021	Primary Care Education & Empowerment of Women about Heavy Menstrual Bleeding (HMB) Associated with Uterine Fibroids (UF) Lisa Larkin MD, FACP, NCMP, IF Founder and CEO, Ms.Medicine, President and CEO, Lisa Larkin MD and Associates, Board of Trustees, North American Menopause Society; Tanika Gray Valbrun, Founder and CEO, The White Dress Project, Sawsan (Suzie) As-Sanie, MD, MPH, Associate Professor of Obstetrics and Gynecology, University of Michigan Health Learn directly from leaders representing The White Dress Project, advanced health care systems, and the Founder and CEO of two women’s health-focused business initiatives about creating awareness of UF and helping to eliminate barriers in care and empower your patients, applying evidence-based care, and helping to improve overall satisfaction with healthcare delivery. View the full recording
December 7, 2021	How Baystate Health Enables Consumer-Centric Access with Online Provider Search and Scheduling Joe Diver, Director of Digital Transformation, Baystate Health Nearly 60% of consumers turn to the internet when looking for a new healthcare provider or service and 40% prefer to book appointments online—an increase of 15 percentage points over the past five years. In this increasingly digital-first environment, how can medical groups build consumer-centric access strategies to attract and convert patients online? Join the webinar to learn: What Kyruus’ 5th annual survey of 1,000 healthcare consumers reveals about evolving patient access preferences Actionable strategies for attracting and converting online consumers—on your website, and beyond How leading medical groups are making it easy for consumers to discover, select, and schedule care online View the full recording
December 2, 2021	Improving Care Transitions in Patients with Venous Thromboembolism Laura Balsamini, National Vice President, Pharmacy Services Summit Health; Paige Christensen, APRN, Associate Medical Director, Thrombosis and Anticoagulation & Director, Clinical Pharmacy Anticoagulation Service, Intermountain Healthcare; John Cuddeback, MD, PhD, Chief Medical Informatics Officer, AMGA Primary treatment for VTE, manifesting as deep-vein thrombosis (DVT) and pulmonary embolism (PE), continues for 3–6 months, and secondary prevention may be indicated thereafter. Ensuring that the treatment plan is carried out across the multiple transitions of care that patients with VTE often experience is crucial to avoid hospital admission or readmission. This session will feature an AMGA member panel sharing their strategies to better manage transitions of care for patients with VTE in both inpatient and outpatient settings. View the full recording/presentation
November 30, 2021	A Deep Dive into Continuous Glucose Monitoring Use in Primary Care with Dexcom CLARITY Software Davida F. Kruger, MSN, APN-BC, BC-ADM, Certified Nurse Practitioner, Henry Ford Health System, Division of Endocrinology, Diabetes, Bone and Mineral Disease, Detroit Michigan Continuous glucose monitoring (CGM) is the standard of care for people with both type 1 and type 2 diabetes that use multiple daily doses of insulin (by injection, pump or inhaled). In many parts of the country, people with diabetes are managed by primary care professionals who may be unfamiliar with CGM and related software. Join this webinar and take a deep dive to learn how to use Dexcom real-time CGM and Dexcom CLARITY software to more effectively and efficiently manage your patients on insulin. View the full recording/presentation
November 30, 2021	The 2021 Operations and Finance Survey Results Will Holets, Director, AMGA Consulting; and Kelsi O'Brien, Director, AMGA Consulting This session will provide an overview of the newly-released AMGA 2021 Operations and Finance Survey. Key findings will be highlighted, as well as year over year trends in key performance indicators. Financial performance metrics Clinic staffing ratios Operational support staffing Revenue cycle Access View the full recording Download the presentation
November 16, 2021	Caring For Caregivers: How SCL Health Invested In Skill-Building & Elevated Patient Experience Metrics Across their Medical Group Michael Six, Executive Director, Patient Experience & Physician Development, SCL Health; and Dr. Stephen Beeson CEO and Founder, The Clinician Experience Project SCL Health realized that their physicians, leaders, and teams were often held accountable and measured on patient experience skills they had not learned. Recognizing this gap, they committed to providing tools to build the skills needed. Rather than investing in lengthy training or difficult-to-scale traditional coaching, they selected a video-based, app-enabled, micro-learning approach requiring only five minutes per week. This technology-powered solution enabled them to deliver role-specific content simultaneously to all their clinicians, leaders, and teams creating continuity in the topics covered while acknowledging the nuance each role plays in providing an optimal patient experience. Join this webinar to learn how SLC Health designed, implemented, and optimized Practicing Excellence's Ambulatory Patient Experience (APX) Program to achieve 70% program participation and significant patient experience score improvements. View the full recording/presentation
November 11, 2021	Addressing Racial Disparities in Influenza Vaccination Dr. Keith Ferdinand, M.D., FACC, FAHA, FNLA, FASCP, Professor of Medicine, Tulane University This webinar will present evidence of disparities in influenza vaccination rates among minority patients and the corresponding prevalence of comorbid conditions and inequities in health outcomes. The presenter will also share evidence showing that disparities are driven by systemic bias, not just patient attitudes and beliefs, as well as demonstrated best practices to support vaccine equity initiatives to ensure patients continued to get vaccinated throughout the flu season. View the full recording/presentation
August 18, 2021	Time-in-Range: An Intuitive CGM Metric to Integrate in Your Clinical Practice Karen Earle, M.D., Chief of Endocrinology and Director of Diabetes Services, California Pacific Medical Center, and Chief of Division of Medical and Surgical Specialties, Sutter West Bay Medical Group The use of continuous glucose monitoring (CGM) has created new glucose metrics for both people with diabetes and healthcare professionals to incorporate into diabetes management. While A1C is an average, time-in-range (TIR) captures when glucose is in the target range (70 mg/dL-180 mg/dL for most individuals), as well as when glucose is above range and below range, providing critical information for treatment decisions as well as health behavior changes. Join this webinar to learn about consensus guidelines for TIR measurement and goals, why TIR is an intuitive CCM metric to guide treatment, and key principles when educating diabetes patients about TIR goals. View the full recording Download the presentation
August 11, 2021	The Critical Role of Monoclonal Antibodies as the COVID-19 Pandemic Continues Michael Anderson, M.D., M.B.A., Senior Advisor, Health and Human Services (HHS) Office of the Assistant Secretary for Preparedness and Response in Washington, Keith Boell, DO, Chief Quality Officer, Population Initiatives, Geisinger, and John Kennedy, M.D., President, AMGA Foundation and Chief Medical Officer, AMGA Monoclonal antibodies will continue to play a significant role in treating high-risk patients with COVID-19 even as vaccination rates rise, given that there will always be a cohort of people who will not be vaccinated. As viral variants arise and spread, it is increasingly critical that providers who care for people at increased risk of developing severe COVID-19 symptoms have the latest treatment information at their fingertips. Dr. Anderson will share monoclonal antibody updates – including new administration routes and novel treatments in the pipeline – and answer providers’ questions about these important COVID-19 therapies. Additionally, in an interactive conversation between leaders, Dr. Kennedy will lead a discussion with Dr. Boell on the use of monoclonal antibodies as a treatment for COVID-19. Webinar attendees will learn about how Geisinger designed their treatment program, how they developed treatment protocols and the support needed across the system related the implementation of emerging COVID-19 therapeutics. View the full recording (password: antibodies) Download the presentation
July 21, 2021	How to Scale Clinician Coaching Across a Medical Group: How Colorado Permanente Medical Group Coached 1,200 Physicians Stephen Beeson, M.D., Founder, Clinician Experience Project; and Thomas Rehring, M.D., Vascular Surgeon and Chief Experience Officer, Colorado Permanente Medical Group As your clinicians go, so goes your group. How clinicians show up in the exam room, and as local team leaders, has a profound impact on the performance and culture of your organization. The value of coaching every clinician individually to promote leadership effectiveness could be immense, but may not be feasible given the resources required. In this presentation, Dr. Stephen Beeson from Practicing Excellence will speak with Dr. Tom Rehring, vascular surgeon and chief experience officer for Colorado Permanente Medical Group (CPMG). Together they will explore CPMG’s decision, approach, and performance outcomes for coaching 1,200 CPMG physicians synchronously. View the full recording Download the presentation
June 23, 2021	Five Steps to Building a Coaching Culture Stephen Campbell, M.D., Chief Medical Officer, Providence Northwest Medical Group; Stephen Beeson, M.D., Chief Executive Officer and Founder, The Clinician Experience Project This webinar will outline the five steps of building a coaching culture that yields measurable results and engages clinicians, teams, and leaders through a mastery journey to fuel pride and accomplishment by becoming their best. Attendees will come away with a better understanding of the key elements of a coaching organization and the impact of coaching on engagement, performance and burnout. Participants will also learn about tools to spread coaching and development across their organization. View the full recording Download the presentation
June 15, 2021	The Latest in Measuring Physician Satisfaction Elizabeth Siemsen, Survey Director, AMGA Consulting In this webinar, attendees will learn about AMGA’s new Provider Satisfaction (ProSat) Survey tool, including updated measurement options for accurately assessing job satisfaction. Participants will also learn about recent trends in AMGA’s ProSat data and the impact of the COVID-19 pandemic on provider satisfaction levels. View the full recording Download the presentation
June 15, 2021	Preventing the Preventable in Healthcare Systems: Pertussis Disease Lawrence Shulman, D.O., Chief Medical Officer, ProHealth This webinar will focus on the importance of improving Tdap immunization rates in hospitals and healthcare systems. It will inform participants of the ways in which their health facility may be impacted if they do not work to prevent pertussis, one of the most poorly controlled vaccine-preventable bacterial diseases in the United States. Participants will learn how to increase Tdap vaccination rates among healthcare staff, including through vaccination mandates and quality improvement programs, along with opportunities for vaccinating patients seeking care in ERs or urgent care settings. View the full recording Download the presentation
March 17, 2021	Overcoming Hesitancy to COVID-19 Vaccines In Low-Income Communities and Communities of Color Neeta Goel, M.D., Chief Medical Officer, Ambulatory Services, INOVA Health System; Leon Jerrels, M.B.A., RN, CPHQ, Director of Quality Improvement, Kelsey-Seybold Clinic; Adnan Munkarah, M.D., Executive Vice President and Chief Clinical Officer, Henry Ford Health System; Stephen Parodi, M.D., Associate Executive Director, The Permanente Medical Group Moderated by: John W. Kennedy, M.D., AMGA Foundation President and Chief Medical Officer, AMGA As health systems and medical groups mobilize to administer COVID-19 vaccines to millions of patients, many face the challenge of overcoming vaccine hesitancy in low-income communities and communities of color—areas where the impact of a COVID-19 outbreak can be especially severe. Join our webinar to learn about approaches leading AMGA members are using to increase awareness and knowledge of COVID-19 vaccines, focusing on efforts to overcome vaccine hesitancy in historically underserved communities. In this webinar, moderated by John W. Kennedy, M.D., AMGA Foundation president and AMGA chief medical officer, hear directly from population health experts at Henry Ford Health System, Kaiser Permanente, Kelsey-Seybold Clinic, and other leading organizations on strategies and tactics to overcome barriers to vaccination. View the full recording
February 24, 2021	Power Your Payment Velocity with Better Payer Performance Michael Pace, Senior Manager, Contract Manager and Special Billing, Mass General Brigham; Kevin Mulcahy, Senior Director Payer Relations Special Billing and Provider Enrollment, Mass General Brigham; Merideth Wilson, Senior Vice President and General Manager, Revenue Cycle Solutions, Experian Health Are you aware that due to financial stress from the COVID-19 pandemic, at least five of the top 100 provider organizations are expected to file for bankruptcy and/or be forced into acquisition by a larger health system? With revenues declining, provider organizations are not in a position to lose more due to inefficient collection processes. Join our webinar to learn how Mass General Brigham proactively audits their payer performance to recover contractually owed underpayments and identify trends from third-party payers. By attending the hour-long webinar, participants will learn about benefits of recovering lost, contractually owed revenue from third-party payers, implementing efficient workflows and bulk appeal functionality to support doing more with less, how to perform analytics to evaluate new contract terms and proposed fee schedules before signing on the dotted line, and identifying trends that can lead to increased provider reimbursement. View the full recording/presentation
January 13, 2021	The Power of Healthcare Systems to Deliver Guideline-Recommended Care for AFib Stroke Risk Reduction Anne Marie Smith, M.B.A., Vice President of Practice Improvement for Heart Rhythm Society; Julia Andrieni, M.D., FACP, Senior Vice President, Population Health and Primary Care, President & CEO, Houston Methodist Coordinated Care ACO; and Mahesh Amin, M.D., Medical Director, CV Service Line, BayCare Health System/BayCare Medical Group The impact of COVID-19 on healthcare delivery has heightened the need to apply innovative approaches and technology to help evolve patient care. During the pandemic, many patients with chronic conditions defer routine care and may be slow to follow up on new symptoms which may lead to negative patient outcomes. Learn directly from the Heart Rhythm Society and two advanced healthcare system leaders about the systematic processes they implemented to identify at risk patients, reduce unwanted care variability and ensure guideline-based management, which may improve patient outcomes and system efficiencies. The examples provide attendees with an understanding of how gaps in care may be identified and solutions are prioritized, developed, and implemented. Leaders will also share some of the associated challenges encountered when initiating solutions within their health systems. Topics include examples of the identification of patients with moderate-to-high risk of stroke who may not be treated to guidelines, EMR optimization to help identify patients, and examples of appropriate follow up. View the full recording Download the presentation

Operations & Finance

October 27, 2022	2022 AMGA Medical Group Compensation and Productivity Survey Results Elizabeth Siemsen, Director, AMGA Consulting Danielle DuBord, Consultant This webinar will include an overview of AMGA's 2022 Medical Group Compensation and Productivity Survey. Hear the latest trends in compensation, including: Impacts of the 2021 wRVU weights for primary care, medical, and surgical specialties Adoption of value-based incentives in compensation Trends in sign-on, retention, and relocation bonuses Compensation for medical directorship, executive, and other leadership roles View the full recording View the presentation
July 21, 2022	What’s Happening with Provider Satisfaction? Elizabeth Siemsen, Director, AMGA Consulting 2022 has ushered in a new set of challenges in healthcare, and there seems to be no end in sight for the staffing shortages that have driven an increase in operating costs and forced medical groups and health systems to invest significant resources just to retain the staff necessary to maintain a healthy workforce. Now, more than ever it is vital that you stay in tune with your provider's satisfaction and well-being. This webinar will outline AMGA’s Provider Satisfaction Survey program and will review key trends and learnings from what we’ve seen so far in 2022, with the goal of assisting operational leaders in ongoing development and support of your providers in high-performing medical groups. View the full recording View the presentation
October 19, 2021	2021 AMGA Medical Group Compensation and Productivity Survey Results Elizabeth Siemsen, Director, and Danielle DuBord, Consultant, AMGA Consulting An overview of 2021 compensation survey results including key trends in provider compensation View the full recording View the presentation
August 31, 2021	Benchmarking to Optimize Practice Efficiency: A Focus on Medical Group Revenue and Expenses Rose Wagner, Chief Operating Officer, and Will Holets, Director, AMGA Consulting Join us for this webinar to learn how to identify revenue and cost improvement opportunities in medical groups using benchmarking data from the AMGA Medical Group Operations and Finance Survey Report. Presenters will also review case studies on medical group care models, including Physician-to-APC alignment, share ideas to align physician and APC compensation approaches, review department productivity metrics relative to national benchmarking data to identify opportunities for improvement, benchmark net revenue to national data and determine opportunities, and evaluate clinic expense structure across key areas including labor, medical supplies, facilities and other key areas. View the full recording View the presentation
March 31, 2021	Adapting New Methods to Govern and Administer Provider Compensation Plans in Order to Maintain Resiliency Fred Horton, M.H.A., President and Wayne Hartley, M.H.A., Vice President, AMGA Consulting Due to disruption from COVID-19 and other financial pressures, governance and administration of provider compensation plans has been increasingly challenging in recent years, prompting medical groups to seek out new approaches to plan oversight. Join our webinar to learn about new approaches in governance and administration of compensation, highlighting models that allow organizations to adapt during times of change and remain resilient as models evolve. Attendees will learn how providers are implementing new ways to monitor performance, such as panel size and capitation, while also integrating metrics related to cash collections. Hear why these new methods of governance are also applicable in evaluating and managing guardrails for fair market value (FMV) and commercial reasonableness. View the full recording View the presentation

Public Policy

January 17, 2023	Partnering with AMGA's Policy Team to Make an Impact Daniel Duncanson, MD, MMM, Chief Medical Officer, SIMEDHealth Elisabeth Stambaugh, MD, MMM, Chief Medical Officer, Wake Forest Health Network Kim Taaca, MBA, BSN, RN, Vice President of Operations, Specialty Division, WellStar Health System Lauren Lattany, MPS, Director, Government Relations, AMGA In this interactive panel, AMGA members will share about how impactful lobbying is for medical groups and discuss how medical group leaders can become more involved public policy activities, such as Capitol Hill Day, public policy committee, GR council and grass roots lobbying. Each panelist will provide personal and professional experiences interacting with AMGA’s policy department and encourage you to participate more in 2023. View the full recording
December 1, 2022	Medicare Shared Savings Program Final Rule Darryl Drevna, Senior Director, Regulatory Affairs, AMGA Tre Lind, Coordinator, Regulatory Affairs, AMGA In the second part of this two-part webinar, AMGA’s public policy experts will review updates to the Medicare Shared Savings Program (MSSP) in 2023. Topics include advanced investment payments to certain ACOs, reforms to the glide path, benchmarking changes and the accountable care prospective trend, adjustment for prior savings for renewing ACOs and re-entering ACOs, quality measure reporting and adjusting for health equity, and marketing and beneficiary notifications. View the full recording Download the presentation
November 30, 2022	2023 Physician Fee Schedule and Quality Payment Program Final Rule Darryl Drevna, Senior Director, Regulatory Affairs, AMGA Tre Lind, Coordinator, Regulatory Affairs, AMGA AMGA’s public policy experts will discuss the 2023 Medicare Physician Fee Schedule (PFS) final rule and how changes will likely impact medical groups. Topics include updates to the conversion factor and Medicare Economic Index, the CY 2023 final conversion factor, telehealth and the Public Health Emergency (PHE), changes to evaluation and management (E/M) visits, reforms to behavioral health, updates to the Quality Payment Program (QPP), and more. View the full recording Download the presentation
November 15, 2022	2022 Midterm Elections Jamie Miller, Senior Director, Government Relations, AMGA Lauren Lattany, Director, Government Relations, AMGA AMGA Government Relations staff will discuss the 2022 election results, its impact on AMGA issue areas, and the future agenda of Congress in the near and long term. View the full recording Download the presentation
September 8, 2022	Congressional Update on Medicare Cuts with Rep. Ami Bera (D-CA) There are many priorities that Congress must address by December 31. Rep. Ami Bera will give an update on the current state of affairs in Congress and discuss the various bills on which he is working. View the full recording
July 27, 2022	2023 Medicare Fee Schedule Proposed Rule Overview Darryl Drevna, Senior Director, Regulatory Affairs, AMGA Tre Lind, Coordinator, Regulatory Affairs, AMGA AMGA's public policy experts will outline changes proposed by the Centers for Medicare & Medicaid Services (CMS) for 2023, including Medicare conversion factor cuts, updates to the Medicare Shared Savings Program (MSSP), and revisions to the Quality Payment Program (QPP). View the full recording Download the presentation
November 18, 2021	2022 Medicare Fee Schedule Final Rule Overview Darryl Drevna, Senior Director, Regulatory Affairs, AMGA AMGA will provide a summary and analysis of the 2022 final Medicare Physician Fee Schedule. The presentation will cover changes to the Medicare conversion factor, telehealth policy, updates to the Medicare Shared Savings Program, and the Quality Payment Program View the full recording Download the presentation
July 29, 2021	CY2022 Medicare Physician Fee Schedule and Quality Payment Program Proposed Rule – Overview Darryl Drevna, Senior Director, Regulatory Affairs, and Emma Achola, Coordinator, Regulatory Affairs, AMGA The Centers for Medicare & Medicaid Services (CMS) recently proposed regulatory updates to the Medicare Physician Fee Schedule and the Quality Payment Program (QPP) that will impact Medicare payments to medical groups in CY2022. During the hour-long webinar, presenters will discuss evaluation and management (E/M) changes, telehealth changes, updates to the Medicare Shared Savings Program (MSSP), updates to the Quality Payment Program (QPP), and other policy changes impacting Part B payment. View the full recording Download the presentation

National Campaigns & Benchmarking

October 20, 2022

Reducing Flu Vaccine Disparities
Leon Jerrels, M.H.A., M.B.A., R.N., CPQH, Director, Quality Improvement, Kelsey-Seybold Clinic
Laura Lee Hall, Ph.D., President, Center for Sustainable Health Care Quality and Equity, National Minority Quality Forum

People from racial and ethnic minority groups experience higher rates of severe influenza illness, with disparities in hospitalization rates, intensive care unit admission rates, and in-hospital death rates (more details available here). To help combat this, it is important to increase vaccination rates among minority groups that have historically had lower rates of flu vaccination. The presenters will discuss the implementation of this program on the ground at Kelsey-Seybold..

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February 11, 2021

What's New in the AMGA Surveys in 2021
Elizabeth Siemsen, Director, and Danielle DuBord, Consultant, AMGA Consulting

Learn about the changes to AMGA's 2021 Medical Group Compensation and Productivity Survey and the 2021 Medical Group Operations and Finance Survey. AMGA's analysts will walk through the participation process for both surveys to assist you with completing the survey tool.