Operations and Finance

Medical groups continue to face constant pressure to provide quality and cost-effective care in an ever-changing healthcare environment. In our expanded operational and financial survey, we gathered data specific to operational and financial performance of medical groups. Our hope is to provide a clearer and more complete picture of the market and current trends affecting the industry.

2020 Medical Group Operations and Finance Survey Report

AMGA’s 2020 Medical Group Operations and Finance Survey Report represents the largest number of respondents in its history, with data from more than 3,500 clinics and representing over 20,000 providers


2020 Operations and Finance Survey

Survey Report Overview

The 2020 Medical Group Operations and Finance Survey Report includes a profile of the survey respondents, key performance indicators around access, revenue cycle and financial performance, summary tables of operations and finance data, as well as definitions of all relevant terms in each section. Data is delineated in a variety of ways, with a focus on the comparison of private practice and integrated health system data. Metrics are reported per physician FTE, per provider FTE, and per 10,000 work RVUs (wRVUs).

Included are benchmarks in the following areas:

  • Financial performance from high-level summary metrics to line item detail
  • Clinic staffing by role
  • Operational overhead staffing by functional area and role
  • Revenue cycle metrics
  • Patient access/scheduling metrics
  • Telehealth services data
  • Panel size information
2020 Operations and Finance Survey

There are multiple metrics in these areas, with data presented per physician, per provider or per 10,000 wRVUs and the distinction between system affiliated and independent practices.

Purchase Options

Provider organizations, non-provider organizations, and corporate entities can purchase the survey report. AMGA members receive discounted pricing on their purchases.

 The 2020 online survey portal is now available on an all-new platform, featuring the ability to:

  • Analyze metrics for expenses, staffing, access, revenue cycle, and more

  • Filter financial data by group type, geographic region, group size, and other criteria

  • Customize display between table and graph options

  • Export benchmark data to Excel and other file formats


For sales, please contact Christopher Gibbs, manager, membership and circulation database, at cgibbs@amga.org or 703.838.0033 ext. 362. For questions about the survey, please contact Danielle DuBord at ddubord@amgaconsulting.com or 703.838.0033 ext. 386.
To take advantage of significant discounts on these survey reports, we encourage you to consider joining AMGA as a medical group member or corporate partner today. Inquiries about membership can be sent to William Baron, vice president, membership and development, at wbaron@amga.org or 703.838.0033 ext. 336.