Operations and Finance

Medical groups continue to face constant pressure to provide quality and cost-effective care in an ever-changing healthcare environment. In our operational and financial survey, we gathered data specific to critical areas of medical group performance, such as access, revenue cycle, staffing, and more. This year’s survey reflects the results of the changes medical groups made to adapt during the pandemic. In addition, we collected information on medical group tactics to manage financial performance through the onset of the pandemic. Our hope is to provide a clearer and more complete picture of the market and current trends affecting the industry.

2022 Medical Group Operations and Finance Survey

AMGA’s Medical Group Operations and Finance Survey is now accepting data submissions from medical groups and health systems from across the country.

Your group’s participation is more vital than ever, as medical groups emerge from the pandemic and look to understand the new normal and integrate market performance analysis into their strategy for moving forward. As always, participating groups receive several benefits, including a complimentary PDF of the results or a significant discount on online survey access.

Click here to participate

2021 Medical Group Operations and Finance Survey Report

AMGA’s 2021 Medical Group Operations and Finance Survey Report represents the largest number of respondents in its history, with data from more than 6,700 clinics and representing over 23,000 providers. The survey is unique in the marketplace, as the only comprehensive survey delving into the financial and operational performance of large, multispecialty medical groups – with almost 75% of the data coming from medical groups of more than 500 providers.


2020 Operations and Finance Survey

Survey Report Overview

The 2021 Medical Group Operations and Finance Survey Report includes a profile of the survey respondents; key performance indicators around access, revenue cycle, and financial performance; summary tables of operations and finance data; and medical group staffing ratios. Data is delineated in a variety of ways, with a focus on the comparison of private practice and integrated health system data. Metrics are reported per physician FTE, per provider FTE, and per 10,000 work RVUs (wRVUs).

Included are benchmarks in the following areas:

  • Clinic staffing by role
  • Operational overhead staffing by functional area and role
  • Revenue cycle metrics
  • Patient access/scheduling metrics
  • Telehealth services data
  • Financial performance from high-level summary metrics to line item detail

There are multiple metrics in these areas, with data presented per physician, per provider, or per 10,000 wRVUs, and with the distinction between system-affiliated and independent practices.

Purchase Options

Provider organizations, non-provider organizations, and corporate entities can purchase the survey report. AMGA members receive discounted pricing on their purchases.

 The 2021 online survey portal is now available on an all-new platform that enables you to:

  • Analyze metrics for expenses, staffing, access, revenue cycle, and more

  • Filter financial data by group type, geographic region, group size, and other criteria

  • Customize display between table and graph options

  • Export benchmark data to Excel and other file formats ​

  • Access the full PDF survey report


For sales, please contact Christopher Gibbs, manager, membership and circulation database, at cgibbs@amga.org or 703.838.0033 ext. 362.
To take advantage of significant discounts on these survey reports, we encourage you to consider joining AMGA as a medical group member or corporate partner today. Inquiries about membership can be sent to William Baron, vice president, membership and development, at wbaron@amga.org or 703.838.0033 ext. 336.