AI Agents in Action: Redefining Patient Access and Operational Efficiency

UChicago Medicine's Center for Digital Transformation shares how AI agents are transforming patient access and operational efficiency across a large, multi-site health system. Learn how UCM deployed ambient generative documentation, AI-powered omnichannel care coordination, and agentic scheduling tools supported by a disciplined governance framework to reduce provider burden, improve the patient experience, and scale digital innovation systemwide.