Provider Satisfaction Benchmarking Survey
AMGA is excited to announce the relaunch of the Provider Satisfaction Benchmarking Program (ProSat). The content has been updated to offer a relevant and easy-to-use survey to capture critical information about your provider workforce and support performance improvement for you medical group. The content revisions are derived from medical group input and pilots from 2019 and early 2020.
Even with the content changes, the access to national, valid, peer-based benchmarks has not changed. The survey has a total of 42 core questions and should take providers less than 10 minutes to complete.
There are four survey cycles throughout the year, spread out to accommodate goal-setting and year-end reporting for all organizational calendars.
The program maintains confidentiality of individual response data to encourage open and transparent survey responses.
Our survey includes the following new dimensions of satisfaction and engagement:
- Culture
- Governance
- Leadership
- Loyalty
- Resources
- Rewards
- Time Demands
- Well-Being
- Provider self-assessment of burnout
- Ability to add custom questions
- New reporting drill-down options
- Open-ended comments options for survey participants
- Pulse survey options
- Weekly participation reports