2024 Portland Regional Meeting

Thursday, May 30 - Sheraton Portland Airport Hotel

Free for medical group members, regional meetings are specifically designed to be interactive with an agenda crafted to facilitate networking among attendees. Time is split between succinct presentations, small group breakouts, and an open floor ("Hot Topics") where attendees can consult with the group for advice on any topic. To ensure the content is specific to individual markets, topics and speakers are identified via a planning committee of AMGA medical group members in the region.

Agenda (Download)

7:45 - 8:30 a.m.
Check-In & Breakfast

8:30 - 9:15 a.m.
Welcome & Attendee Introductions
Matt Mulder, MD, MMM, CPE, Director, Western Region, AMGA

9:15 - 9:45 a.m.
Access Improvement
Curtis (Curt) Hawkinson, PA-C, Advanced Practice Clinician Director for Physician Assistants, Site Medical Director, Skyline Village Primary Care Clinic; Michelle Rasmussen, MD, Associate Chief Medical Officer for Ambulatory Specialties; & Bart Caldwell, MBA, Projects Director, Salem Health Medical Group

In today's complex healthcare landscape, access to primary care stands as a critical cornerstone for ensuring overall health and well-being. Numerous challenges often impede seamless access, creating gaps between physicians and patients. This presentation explores the nature of these challenges and showcases innovative strategies to bridge the divide.

9:45 - 10:15 a.m.
Roundtable Discussion

During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.

10:15 - 10:30 a.m.
Networking Break

10:30 - 11:00 a.m.
Telephone Triage: A Journey of Centralization
Samantha Greed, System Director of Clinical Ambulatory Practice and Education; & Dawn Tolotti, PHMG, Chief Operating Officer, PeaceHealth

PeaceHealth Medical group is transforming its telephone triage strategy to clearly distinguish between the role of a Clinic Nurse and Telephone Triage Nurse and to perform this patient care service virtually. Sharing learnings around workforce design, nursing leadership structure, seeking buy in from stakeholders and metric goals.

11:00 - 11:30 a.m.
Roundtable Discussion

During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.

11:30 a.m. - 12:00 p.m.
Hot Topics
Matt Mulder, MD, MMM, CPE, Director, Western Region, AMGA

During this session, attendees will be able to raise any topics they would like to discuss with the other medical group members in the room.

12:00 - 12:50 p.m.
Networking Lunch

12:50 - 1:20 p.m.
Use and Integration of APCs
Eric Wilson, MD, Associate Medical Director; & Sara Delaney, FNP-C, CARN-AP, AAHIVS, Clinician Lead, Additional Medicine, One Community Health

Community clinics serve populations with highly complex medical, social, and psychological needs. In order to meet the needs of our patient population, One Community Health employs a strategy of full integration of Advanced Practice Clinicians (APCs) into clinical and leadership opportunities. While we recognize and honor the differences in education and training between physicians and APCs, by taking an agnostic approach to degree and focusing on skills, experience, and commitment to the community we are able to better recruit to the needs of our patients.

1:20 - 1:35 p.m.
Roundtable Discussion

During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.

1:35 - 1:45 p.m.
Networking Break

1:45 - 2:30 p.m.
Empanelment & Patient Reassignment
Katie Bensching, MD, Division Chief, General Internal Medicine & Geriatrics, Co-Chair, Primary Care Leadership Council, Oregon Health & Science University (OHSU)

Together patient reassignment and empanelment create plans for patients to see providers long-term to foster great long-lasting relationships. Here is how we do that at OHSU.

2:30 p.m.
Wrap-Up & Adjournment
Matt Mulder, MD, MMM, CPE, Director, Western Region Director, AMGA

2:30 - 3:30 p.m.
Women in Leadership Council Special Session (Women in Leadership Council Members Only)
Host: Charlotte Flood, Chief Executive Officer, Northwest Primary Care Group

Credit Hours Available
4 CME; 4 ACHE Qualified; 4.8 CPE

Program Learning Objectives:
1. Enhance patient satisfaction and operational efficiency through streamlined appointment scheduling, tailored strategies for vulnerable populations.
2. Establish standardized protocols and telecommunication technologies to support remote work for triage nurses while ensuring compliance, comprehensive training, and evaluation for optimized remote triage services.
3. Develop standardized protocols, training, and evaluation mechanisms to optimize the utilization and integration of APCs within the healthcare system.
4. Implement criteria-based empanelment algorithms and electronic tools for efficient patient assignment, ensuring clear communication, monitoring patient panel sizes, and continuously refining processes to optimize patient access.

Questions
For more information, please contact Kyle Kimbro at 703.838.0033 ext. 345 or kkimbro@amga.org

Planning Committee Members

Wing Chan, MHA, FACHE
Associate Vice President, Professional Services, Samaritan Health Services

Sam Greed
System Director of Clinical Ambulatory Practice & Education, PeaceHealth

Curt Hawkinson, PA-C
Advanced Practice Clinician Director for Physicians Assistants, Salem Health

Ken House
Director, Value Improvement, Mosaic Community Health

Lynda Tang, DO, FAAHPM
Palliative Medicine, Medical Director of Communication, The Vancouver Clinic

Bob Turngren, MD, MBA
Senior Vice President, Chief Physician Executive, Samaritan Health Services

Lindsey Tyner
Quality Improvement Coordinator, North Bend Medical Center

Eric Wilson, MD
Quality Associate Medical Director, One Community Health

Hotel/Meeting Venue

Sheraton Portland Airport Hotel
8235 Northeast Airport Way
Portland, OR 97220
(503) 281-2500

Parking: $5.00 discounted parking

After you register, you will receive a confirmation email with a link to reserve your hotel room, if interested. If you do not receive one, please email registrations@amga.org.

Room Rate: $159 per night
Hotel Deadline: Thursday, May 9. The discounted rate and availability cannot be guaranteed after this date.

Check-in is after 4 p.m. and checkout is 11 a.m.

Disclosures: None of the planners for any of the accredited activities have relevant financial relationships to disclose with any ineligible company whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. AMGA exhibitors: GSK, Johnson & Johnson, Merck, Sanofi, and Vatica Health

Physicians, Nurse Practitioners, Registered Nurses, and Physician Assistants (CME Credit): AMGA is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. AMGA designates this live educational activity for up to 4 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. For the purpose of recertification, the American Nurses Credentialing Center (ANCC) and the National Commission on Certification of Physician Assistants (NCCPA) accept AMA PRA Category 1 Credit™ issued by organizations accredited by the ACCME. With respect to individual states' requirements for continuing education, State Boards have final authority of the acceptance.

American College of Healthcare Executives (ACHE) Qualified Credit: By attending this AMGA program, participants may earn up to 4 American College of Healthcare Executives (ACHE) Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Participants of this program who wish to have their attendance considered for ACHE Qualified Education hours should list it when they apply to the ACHE for advancement or recertification. Participants are responsible for maintaining a record of their ACHE Qualified Education hours.

CPAs (CPE Credit): This group live activity is designated to provide continuing professional education credits in the field of “specialized knowledge”. No prerequisite requirements are necessary for this event. By attending this program, participants may earn up to 4.8 CPE credits. In accordance with the standards of the National Registry of CPE Sponsors, CPE credits are granted based on a 50-minute hour. AMGA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. (NASBA Sponsor ID: 112939)