2026 Acclaim Award Honoree
WellSpan Health
Enhancing Preventive Cancer Screening Through Multilingual AI Outreach: A Sustainable and Equitable Approach to the Quadruple Aim
Acclaim Award honoree WellSpan Health was recognized for the following initiatives:
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Integrating technology to strengthen brand perception and maintain a personalized patient connection
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Deploying Ana, a generative AI agent built specifically for the organization, to engage with patients who had not responded to portal campaigns or who do not have active portal accounts
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Identifying inconsistent processes in referrals to inpatient rehabilitation facilities (IRF), which contributed to unnecessary admissions, higher costs, and fragmented care
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Influencing state-level licensure change through the Office of Well-being (OWB) as part as the organization’s People First strategy
Stay tuned, a case study describing their initiatives will be published in the upcoming months!