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A Commitment to Health Equity: Use of Artificial Intelligence to Reach Marginalized Communities

Wednesday, June 7, 2023  |  12:00 p.m. (ET)
Marijka Grey, MD, System Vice President of Ambulatory Transformation and Innovation, Physician Enterprise, CommonSpirit
Alisahah Jackson, MD, System Vice President Population Health Innovation and Policy, CommonSpirit
Brisa Urquieta de Hernandez, PhD, System Director, Population Health Engagement and Partnership, CommonSpirit

Hear how CommonSpirit leveraged virtual patient navigators and an artificial intelligence (AI) product to conduct outreach in areas with some of the lowest national vaccination rates. Navigators connected with more than 20,000 patients—mostly in their preferred language—to encourage vaccination or determine their status. AI was integral to this successful vaccination campaign.

Upon completion of this session, attendees should be able to:

  • Summarize the current state of integrating principles of health equity in artificial intelligence (AI) products within healthcare

  • Describe the process of developing a health equity focused COVID-19 vaccine outreach program utilizing AI in two geographically distinct and ethnically communities

  • Discuss lessons learned in implementing the program and next steps for other similar efforts


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