AMGA Consulting's Operations and Financial Improvement Virtual Meeting

AMGA Consulting's Operations and Financial Improvement Meeting
“Creating Organizational Resiliency Through Financial and Operational Performance”
The meeting will be held virtually

January 5-6, 2022


This meeting was originally planned to be an in-person event in Charleston, South Carolina on November 10, 2021 but is now scheduled to be held virtually on January 5 - 6, 2022. 

Registration and Fees

  • AMGA members: $350 (by December 31) or $450 (on or after December 31)

  • Non-members: $700 (by December 31) or $900 (on or after December 31)‚Äč

  • Group registration: AMGA medical groups can qualify for an organizational access pass for $750, which provides unlimited registrations. Please contact Adam Powers or call  (703) 838-0033 x 342 for more information.

Participation is limited to provider organizations only (e.g., medical groups, integrated delivery systems, hospitals). CME credits will be available for this event (one grant per registration). CPE/CEUs will not be available. 


All times are ET

Wednesday, January 5, 2022

11:45 a.m. – 12:00 p.m.

Welcome and Opening Remarks

Fred Horton, President, AMGA Consulting

12:00 p.m. – 1:00 p.m.

Orthopedic Service Line Development: Balancing Medical Group and Health System Perspectives and Desired Outcomes

Ted Fronczak, Community Vice President, Mercy Clinic St. Louis
Will Holets, Director AMGA Consulting

Mercy Clinic will share the philosophy, approach, and journey taken in developing their cardiology and orthopedic service lines. To determine the number of providers needed in orthopedics, they partnered with AMGA Consulting to develop a customized approach for the orthopedic service line by applying market data to the current provider supply and productivity of their primary care providers.

1:00 p.m. – 1:30 p.m.

The 2021 Operations and Finance Survey Results

Will Holets, Director, AMGA Consulting
Kelsi O’Brien, Director, AMGA Consulting 

This session will provide an overview of the newly-released AMGA 2021 Operations and Finance Survey. Key findings will be highlighted, as well as year-over-year trends in key performance indicators. This year’s survey results include a new comprehensive telehealth survey that was added to respond to the changing delivery models.

1:30 p.m. – 2:00 p.m.

The 2021 Telehealth Survey Results and Operations and Finance Online Tool Demonstration

Liz Siemsen, Director, AMGA Consulting

Join this session for highlights from the latest 2021 Telehealth Survey, as well as a demonstration of the online survey platform for the Operations and Finance Survey. The new and improved online platform makes it easier than ever to benchmark medical group clinic staffing, operations, and financial performance against market data.

2:00 p.m. – 3:00 p.m.

Making Sense of the Seismic Shifts Affecting Provider Compensation

Fred Horton, President, AMGA Consulting

This session will highlight results of the 2021 AMGA Medical Group Compensation and Productivity Survey. Additionally, the presentation will provide data on the impact of COVID and the likely impact of recent CMS E/M coding changes, so that attendees can understand the shifting landscape and be better equipped to manage their provider compensation program going forward.

3:00 p.m.

Closing Day One

Fred Horton, President, AMGA Consulting


All times are ET

Thursday, January 6, 2022

11:45 a.m. – 12:00 p.m. Welcome Back

Fred Horton, President, AMGA Consulting

12:00 p.m. – 1:00 p.m. Advanced Practice Clinician (APC) Compensation Approaches

Will Holets, Director, AMGA Consulting
Fred Horton, President, AMGA Consulting

This session will provide an overview of contemporary compensation approaches for APCs. The discussion will include how citizenship, clinical quality, and productivity goals can be introduced over time to achieve better alignment between physician and APC pay models. Thoughts on developing compensation committees to include APC representation will also be shared.

1:00 p.m. – 1:45 p.m.

Factors to Consider Before Hiring More APCs for Your Medical Group

Fred Horton, President, AMGA Consulting
Rose Wagner, COO, AMGA Consulting
Kevin McCune, MD, Chief Physician Executive

Many medical groups have established strategic initiatives to hire additional APCs, but if the right processes and recruitment criteria are not in place, the benefits of APCs may not materialize. AMGA Consulting will share the diagnostic tools that organizations should consider when developing an APC strategy.

1:45 p.m. – 2:30 p.m.

Impacts of Outpatient E/M Coding Changes on Provider Groups

Fred Horton, President, AMGA Consulting
Kelsi O’Brien, Director AMGA Consulting

CMS made numerous changes impacting outpatient E/M coding in 2021. Documentation requirements, RVU values and payment per RVU all changed during an already unstable time. In this presentation, we examine the impact to production, provider compensation, and the distribution of codes billed along with suggestions on how to structure and manage your provider compensation program during these turbulent times.

2:45 p.m. – 3:30 p.m.

Houston Methodist – A Year Lookback and How We are Moving Forward

Jeff Carr, M.H.A, M.B.A., Vice President, Houston Methodist
Lora Burger, M.H.A., M.B.A., Director of Finance/Business Analytics, Houston Methodist 

In the wake of the pandemic, provider groups across the country were forced to adjust quickly and proactively to CMS regulatory changes. Hear how one organization managed during a challenging year and what they are doing going forward.

3:30 p.m. – 4:15 p.m.

The High-Performing Physician Enterprise Assessment

Fred Horton, President, AMGA Consulting
Rose Wagner, COO, AMGA Consulting
Kevin McCune, MD, Chief Physician Executive, AMGA Consulting

The presenters will share a comprehensive framework for assessing organizational performance that includes seven domains of high performance for medical groups and the quantitative and qualitative metrics that together make up overall performance and provide the ability to isolate gaps in performance. The presenters will also discuss how the utilization of the standard assessment approach can be customized to fit unique marketplaces including the degree of shift from volume to value.

4:15 p.m.

Closing Remarks

Fred Horton, President, AMGA Consulting

Accreditation Statement

AMGA is accredited by the Accreditation Council for Continuing Medical Education to sponsor continuing medical education for physicians. AMGA takes responsibility for the content, quality, and scientific integrity of this CME activity.

Continuing Medical Education Credit

AMGA designates the educational activity, AMGA Consulting Operations and Financial Improvement Seminar, for a maximum of 5.50 hours in category 1 credit toward the AMA Physician’s Recognition Award.

Full Disclosure Policy for CME Activity

As an accredited provider of continuing medical education activities, it is the policy of AMGA to ensure balance, independence, objectivity, and scientific rigor in all its individual sponsored educational activities. All faculties, participating in any learning activity sponsored by AMGA, are required to disclose to the participants any actual or potential conflicts of interest that may have a direct bearing on the subject matter of the CME activity. This pertains to relationships with pharmaceutical companies, biomedical device manufacturers, consultant companies or other corporations whose products or services are related to the subject matter of the presentation and/or directly impact patient care. Speakers are also expected to openly disclose inclusion of any off label, experimental, or investigational use of drugs or devices in their presentations. A conflict of interest may be considered to exist if a faculty member or family member has a direct or indirect financial interest in the subject of the presentation. A financial interest may include, but is not limited to, being a shareholder in the organization (pharmaceutical, biomedical, device manufacturer, or another corporate entity), being on retainer with the organization, or having research or honoraria paid by the organization.

DisclosuresContinuing Medical Education Credit

All speakers and steering committee members have signed full disclosure statements and have nothing to disclose. AMGA staff who have planned the content of this conference have signed full disclosure statements and have nothing to disclose.