AMGA Annual Compensation and Operations Improvement Conference

Evolving Your Medical Group for Resiliency During Challenging Times​

 October 4-5, 2021
12:00 p.m. – 5:00 p.m. ET
Virtual Event

Register by September 10 to take advantage of early bird rates!


Monday, October 4, 2021

12:00 p.m. – 12:10 p.m.

Welcome and Opening Remarks

Fred Horton, M.H.A.
President, AMGA Consulting

12:10 p.m. – 1:00 p.m.             

AMGA 2021 Compensation and Productivity Survey with Special COVID-19 Analysis

Elizabeth Siemsen
Director, AMGA Consulting

Danielle DuBord
Consultant, AMGA Consulting

This presentation will include an overview of AMGA’s 2021 Medical Group Compensation and Productivity Survey. The presenters will discuss pay trends year-over-year and the impacts of COVID-19 on production and compensation levels in 2020. They will also offer their thoughts on how the change in work RVU weights for 2021 will be addressed in next year’s survey.

1:00 p.m. – 2:00 p.m.

Aligning Physician and APC Staffing and Compensation Models

Fred Horton, M.H.A.,
President, AMGA Consulting

Wayne Hartley, M.H.A.
Vice President, AMGA Consulting 

Over the past decade, medical groups have escalated the use of advance practice clinicians. This session will discuss physician-to-APC staffing levels, review productivity standards and expectations for APCs, and discuss metrics to determine whether APC staffing is supporting the efficient delivery of care. Various compensation models to support achievement of these objectives will be shared.

2:00 p.m. - 2:15 p.m.


2:15 p.m. – 3:15 p.m.

Fair Market Value of Provider Compensation with Consideration of Value-Based Enterprises

Joe Wolfe, J.D.
Hall Render

In this session, Mr. Wolfe will provide an overview of current FMV regulations for provider compensation and discuss guidance that the federal government has provided relative to the FMV of physician transactions with employed and independent providers. 

3:15 p.m. – 4:00 p.m.

Concierge Medicine in Medical Groups

Michael Aspegren
Hoag Medical Group

This session will provide insight on the growth of concierge medical practices. The presentation will cover how concierge practices can be set up and managed as well as how physicians in these models are compensated.

4:00 p.m. – 5:00 p.m.               

Washington Update: The Federal Focus for Healthcare

Lauren Lattany, M.P.S.
Director, Government Relations, AMGA

This presentation will address the most current events in Washington, DC, related to medical groups and health systems including:

  • Overview of current Congressional agenda

  • AMGA’s legislative priorities and accomplishments

  • AMGA’s regulatory agenda

  • Outlook of Congressional agenda for fall and winter

How to participate in AMGA advocacy/grassroots programs

Tuesday, October 5, 2021

12:00 p.m. – 12:30 p.m.          

AMGA’s 2021 Operations and Finance Survey Results                     

Will Holets, M.B.A., M.H.A.
Director, AMGA Consulting 

Kelsi O’Brien, M.H.S.A.
Director, AMGA Consulting

In this session, the results of AMGA’s 2021 Medical Group Operations and Finance Survey will be presented with thoughts on how to apply the data to your practice setting. Trends in revenue and expenses will be reviewed with emphasis on staffing and expense management.

12:30 p.m. – 1:30 p.m.

Virtual Care: Perspectives from the Allina Health Experience

Lindsey Niswanger
Director of Operations, Urgent Care and Virtual Care,  Allina Medical Group

Dave Ingham, D.O.
Vice President and Chief Information Officer,  Allina Medical Group

Sally Wahman
Vice President of Operations, Primary Care, Allina Medical Group

Allina Health Group’s virtual care services grew exponentially as a result of the COVID-19 pandemic and are positioned as an integral component of care delivery moving forward. This presentation will outline the technological and operational aspects of supporting a comprehensive, consumer-centric virtual care program within a large, integrated healthcare delivery system including the development of an on demand urgent care virtual platform. We will share lessons learned as well as areas of future exploration.

1:30 p.m. – 2:30 p.m.

Integrating a Hybrid Telehealth Care Model into Your Practice and Facilities

Eric Carmichael
Managing Principal, MedCraft Healthcare Real Estate

Chris Lambrecht
Senior Vice President, Construction and Development, MedCraft Healthcare Real Estate

Bryan Arkwright
Co-Founder and Chief Research Officer, Cromford Health 

The pandemic accelerated the adoption of telehealth and caused changes in the regulatory, payment, technology, and consumer environments among many others. The presentation will focus on how the permanence of these changes are driving a hybrid care model particularly for outpatient care. To adapt, ambulatory care facilities will need to be flexible to accommodate both in-person and telehealth visits and we will discuss practical solutions that better support this mode of delivery.  

2:30 p.m.  – 2:45 p.m.             


2:45 p.m. – 3:45 p.m.               

How to Apply Benchmarking Data to Find Financial Opportunities in Medical Groups

Rose Wagner, RN, M.H.S.
Chief Operating Officer, AMGA Consulting 

Will Holets, M.B.A., M.H.A.
Director, AMGA Consulting

This presentation will focus on application of operations and finance data to the medical group setting. Top targets for revenue improvement and expense reductions will be highlighted. 

3:45 p.m. – 5:00 p.m.

Is Your Organization a High-Performing Physician Enterprise?

Fred Horton, M.H.A.
President, AMGA Consulting

Rose Wagner, RN, M.H.S.
Chief Operating Officer, AMGA Consulting 

Kevin McCune, M.D.
Physician Consultant, AMGA Consulting

In this session you will learn:

  • A comprehensive framework for assessing organizational performance

  • Quantitative and qualitative metrics that together make up overall performance

  • The domains that make up high performance

  • Methods to isolate gaps in performance and tools that can drive quantitative results

  • How a standardized approach to assessment can be customized to fit your unique marketplace, in particular the amount of volume to value shift that has occurred in your organization

Registration and Fees

  • AMGA members (individual): $595 (by September 10) or $695 (on or after September 10)

  • AMGA members (organization-wide): $1,500

  • Non-members: $795 (by September 10) or $895 (on or after September 10)

Due to space limitations, participation is limited to provider organizations only (e.g., medical groups, integrated delivery systems, hospitals).


Full Disclosure Policy for CME Activity

As an accredited provider of continuing medical education activities, it is the policy of AMGA to ensure balance, independence, objectivity, and scientific rigor in all its individual sponsored educational activities. All faculties, participating in any learning activity sponsored by AMGA, are required to disclose to the participants any actual or potential conflicts of interest that may have a direct bearing on the subject matter of the CME activity. This pertains to relationships with pharmaceutical companies, biomedical device manufacturers, consultant companies or other corporations whose products or services are related to the subject matter of the presentation and/or directly impact patient care. Speakers are also expected to openly disclose inclusion of any off label, experimental, or investigational use of drugs or devices in their presentations. A conflict of interest may be considered to exist if a faculty member or family member has a direct or indirect financial interest in the subject of the presentation. A financial interest may include, but is not limited to, being a shareholder in the organization (pharmaceutical, biomedical, device manufacturer, or another corporate entity), being on retainer with the organization, or having research or honoraria paid by the organization.

Disclosures of Planners and Faculty

All speakers and steering committee members have signed full disclosure statements and have nothing to disclose. AMGA staff who have planned the content of this conference have signed full disclosure statements and have nothing to disclose.

Accreditation Statement

AMGA is accredited by the Accreditation Council for Continuing Medical Education to sponsor continuing medical education for physicians. AMGA takes responsibility for the content, quality, and scientific integrity of this CME activity.

Continuing Medical Education Credit

AMGA designates the educational activity, AMGA 2021 Compensation and Operations Improvement Conference for a maximum of 9.5 hours in category 1 credit toward the AMA Physician’s Recognition Award.