Minneapolis Regional Meeting
7:45 - 8:30 AM
Check-In & Breakfast
8:30 - 9:15 AM
Welcome & Attendee Introductions
Host: Amy Van Gundy, Administrator, Clinic Operations and Spine Center, Mayo
9:15 - 9:45 AM
Outpatient Space Redesign
Speaker: Morgan Nelson, MBA, MHA, Manager, Outpatient Transformation, Mayo Clinic
Mayo Clinic is introducing an updated design for check-in desks and exam rooms in its outpatient practices, emphasizing adaptability and advanced technology to meet both present and future needs. The check-in desks prioritize digital options while ensuring a welcoming and personal interaction for patients. The redesigned exam rooms focus on enhancing patient and staff safety, optimizing storage, and integrating modern technology. A collaborative approach was taken throughout the design process, with input from a multidisciplinary team as well as patient feedback to ensure the voice of the patient remained at the center of their redesign.
9:45 - 10:15 AM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table
10:15 - 10:30 AM
Networking Break
10:30 - 11:00 AM
Evaluating, Choosing, and Implementing AI Tools
11:00 - 11:30 AM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
11:30 AM - 12:00 PM
Hot Topics
Moderator: Amy Van Gundy, Administrator, Clinic Operations and Spine Center, Mayo
During this session, attendees will be able to raise any topics they would like to discuss with the other medical group members in the room.
12:00 - 12:50 PM
Networking Lunch
12:50 - 1:20 PM
Clinical and Environmental Collaboration: Supporting Care Team Members & Patients
Speakers: Emy Johnson, MA, Vice President, Chief Security Officer & Nicki Loduha, Director, Allina Health
The Allina Health Workplace Violence Prevention Program is a comprehensive initiative aimed at ensuring the safety and well-being of employees, patients, and visitors across Allina Health's network of care locations. The program is designed to create a safe and supportive environment for everyone within the Allina Health system, leveraging education, resources, and structured initiatives to prevent workplace violence effectively. In this session, hear how the Security and Business Continuity Program at Allina Health enhances the safety of people and the availability of care with strategic priorities of Physical Safety and Operational Resiliency. Discover the key components of the program enabling Allina to prepare for, prevent, respond to, and recover from provider safety incidents.
1:20 - 1:35 PM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
1:35 - 1:45 PM
Networking Break
1:45 - 2:30 PM
Legislative Update
Speaker: Darryl Drevna, MA, Senior Director, Regulatory Affairs, AMGA
As a new administration takes shape in Washington, healthcare policy is once again in the spotlight. This session offers an insider’s view of the latest developments from Capitol Hill, delivered by AMGA’s expert advocacy team. You’ll gain a clear understanding of the legislative and regulatory changes on the horizon—and what they mean for your organization. Walk away better equipped to anticipate challenges, seize opportunities, and lead with influence in a shifting policy landscape.
2:30 PM
Wrap-Up & Adjournment
Host: Amy Van Gundy, Administrator, Clinic Operations and Spine Center, Mayo
2:40 - 3:40 PM
Women in Leadership Networkng Session
Limited to AMGA Women in Leadership Council members only
Questions
For more information, please contact Joe DeLisle.
Planning Committee Members
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Lucas Hammell, DO
Clinic Lead, Allina Health -
Asif Iqbal, MBA, FACHE
Operations Administrator - Primary Care, Mayo Clinic -
April Oachs
Director for Specialty Care, Mankato Clinic -
Rachel Pringnitz, MBA
Vice Chair, Administration, Mayo Clinic
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Tom Schrup
Chief Physician Officer, CentraCare -
Kerri Thongvanh, MBA, BSN
Director, Medical Surgical Specialty Care, HealthPartners Care Group -
Amy Van Gundy
Operations Administrator, Clinic Operations, Mayo Clinic -
Mark Wilbur, MD
Chief Medical Officer, Olmsted Medical Center
Hotel/Meeting Venue
W Minneapolis - The Foshay
821 S Marquette Avenue
Minneapolis, MN 55402
After you register, you will receive a confirmation email with a link to reserve your hotel room, if interested. If you do not receive one, please email registrations@amga.org.
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Room Rate: $209
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Hotel Deadline: April 17. The discounted rate and availability cannot be guaranteed after this date.
Check-in is after 4:00 pm and checkout is 10:00 am.