Indianapolis Regional Meeting
7:45 - 8:30 AM
Check-In & Breakfast
8:30 - 9:15 AM
Welcome & Attendee Introductions
9:15 - 9:45 AM
Patient Experience Improvements
Speaker: Maggie Gentry, CPXP, Director, Experience Analytics, Community Health Network
Community Health Network (CHN) will share how they're using experience data to improve both patient and caregiver journeys across their system. This session will highlight how CHN structured their experience management strategy—spanning patient feedback, caregiver engagement, and digital touchpoints—and how they've integrated real-time insights into operational workflows. Attendees will gain practical takeaways on building a sustainable, system-wide approach to improving access, satisfaction, and retention.
9:45 - 10:15 AM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
10:15 - 10:30 AM
Networking Break
10:30 - 11:00 AM
A Paradigm Shift: Changing the Landscape of Employed Physician Practices
Speaker: Michelle Nemecek, MBA, Director, Finance Operations, Mount Carmel Medical Group
With rising costs, workforce constraints, and reimbursement pressures, many health systems are facing unprecedented financial challenges. In this session, hear how one group is responding—balancing immediate financial pressures with long-term strategic priorities. Attendees will gain perspective on how one organization is managing through volatility without losing focus on mission and care delivery.
11:00 - 11:30 AM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
11:30 AM - 12:00 PM
Hot Topics
During this session, attendees will be able to raise any topics they would like to discuss with the other medical group members in the room.
12:00 - 12:50 PM
Networking Lunch
12:50 - 1:20 PM
Responses to Staffing Shortages
1:20 - 1:35 PM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
1:35 - 1:45 PM
Networking Break
1:45 - 2:30 PM
Compensation Trends
Speaker: Kelsi O'Brien, MHSA, Senior Director, AMGA Consulting
This session will present details on recent compensation and productivity trends, steps organizations are taking to better align their plans to their strategic plans and shift to value, and provide a detailed methodology to adjust compensation factors to better achieve alignment, regardless of market conditions.
2:30 PM
Wrap-Up & Adjournment
Questions
For more information, please contact Joe DeLisle.
Hotel/Meeting Venue
Conrad Indianapolis (Hilton)
50 West Washington Street
Indianapolis, IN 46204
After you register, you will receive a confirmation email with a link to reserve your hotel room, if interested. If you do not receive one, please email registrations@amga.org.
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Room Rate: $249
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Hotel Deadline: May 14. The discounted rate and availability cannot be guaranteed after this date.
Check-in is after 3:00 pm and checkout is 12:00 pm.