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      Building Your "A" Team

      Provider Satisfaction

      A culture of high performance relies on engaged and empowered providers and staff. Through our Provider Satisfaction (ProSat) Program, we offer the data to make certain you have line of sight into how your providers feel about their workplace. Using customized surveys and AMGA benchmarking data, we help our clients develop a game plan for improving engagement and increasing retention rates. The result is increased satisfaction and improved alignment with the organization’s mission and goals.

      Have questions or ready to register for an upcoming survey in 2025? Please complete the registration form or contact Matt Wells, PhD, at mwells@amgaconsulting.com.

      Eight Dimensions of Satisfaction

      The ProSat Program gives you access to national, valid, peer-based benchmarks of satisfaction among your care providers and employees. The streamlined survey includes eight dimensions of satisfaction specific to medical groups:

      1. Culture
      2. Governance
      3. Leadership
      4. Loyalty
      5. Resources
      6. Rewards
      7. Time Demands
      8. Well-Being

      Other Survey Features Include:

      • Provider self-assessment of burnout
      • Ability to add custom questions
      • New reporting drill-down options
      • Open-ended comments options for survey participants
      • Pulse survey options
      • Weekly participation reports

      Expert Insights

      • Fill in the Blanks: Mike Coppola, MBA, identifies the most critical issues facing AMGA members based on findings of the 2023 Clinic Staffing Survey.

      • Tackling Provider Satisfaction in 2022: Elizabeth Siemsen reviews key trends and learnings from 2021 to assist operational leaders in ongoing development and support for providers in high-performing medical groups.

      • A Cure for Retention Deficit Disorder. Fred Horton, MHA, and Rose Wagner, RN, MHS, FACMPE examine strategies to address health care’s ongoing workforce challenges, including retaining talent amid the "Great Resignation."

      Our Clients

      Since 2002, AMGA's ProSat Program has helped medical groups improve provider satisfaction and well-being. Our database has grown to more than 45 medical groups and 10,000 providers, with more organizations added each year. While our clients find the benchmarks useful for target-setting, the true payoff has been improvement in satisfaction and provider retention over time.

      How to Participate

      To learn more about AMGA's ProSat Program or to participate in the next survey cycle,
      contact Matt Wells, PhD, director, AMGA Consulting, at mwells@amgaconsulting.com.

      Contact Matt Wells