Operations & Practice Assessment
Whether you operate in a private practice where financial stability is vital, or you are part of a larger integrated health system where the medical group's operations are essential to overall success, understanding how well your group is performing has never been more important.
Appropriate application and understanding of AMGA and industry benchmarks is critical to guiding your decision making.
Our Operations & Practice Assessment evaluates five areas of focus that drive high performance in the physician enterprise, providing a holistic approach towards getting you the vital information you need as efficiently as possible.
What We Find
Our operations assessments typically identify $40,000 - $75,000 (per physician) of opportunity, either on the expense side or the revenue side. Our goal is to provide your team with a clear and complete picture of your clinic operations compared to the market so that you can make critical decisions with confidence.
“We engaged AMGA Consulting to provide an overall assessment of, and model for, evaluating the performance of our 1,000-provider integrated medical group. They were diligent in their approach, capable in their execution, and delivered a set of tools that will allow us to manage and improve our performance. They are a strong partner with seasoned consultants who truly understand medical groups. ”
– Jason Fahrlander, Executive Vice President and Chief Operating Officer,
Community Health Network, Indianapolis, IN
How It Works
We begin with a background review, capturing essential information through a RFI and performing a quantitative analysis of key performance metrics. Our team then leverages AMGA Consulting’s best-in-class data and decades of executive experience to assess your performance. Our partnership with your team includes a qualitative review of practice operations at a site level. From our experience we know that the critical success factors do not lie just within the data analytics. We collaborate with executive teams, physicians and operational leaders throughout the entire process, to build trust and credibility through our work together.
The result is a clear diagnosis and a tailored treatment plan, providing specific recommendations for improvement. This analysis will equip you with actionable tactics , a clear path forward, and the knowledge to navigate discussions with physicians, boards, or health system governance.
Unsure where to start? Here are five questions you should be considering as you evaluate your medical group’s operational and financial health:
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Clinic Staffing: Do you adjust staffing based on patient volume within each practice? Do you have the right number FTE’s and the right mix of staff to succeed in a value environment
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Provider Mix: Are your APPs deployed in a manner that helps drive organizational performance
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Compensation Alignment: Do you know how your providers rank in productivity (wRVUs, Panel, Visits) by department or site? Is provider compensation aligned with productivity?
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Clinic Expense Measures: How do your expenses influence your bottom line performance
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Revenue Comparison: How does your net revenue per wRVU compare to your peer organizations?
Notable Success
For the majority of our clients who engage us to conduct an assessment we are able to identify revenue improvement opportunities and operational strategies that generally do not require additional investments. Examples include:
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Volume adjusted clinic staffing protocols and models
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Provider schedule template optimization (centralized and de-centralized)
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Compensation model modifications
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Provider deployment strategies
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Overhead allocation alignment strategies
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Aligned expense management governance
Expert Insights
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Doctor Practices, Losing $250,000 A Year, Reel From Labor Costs. Mike Coppola, MBA, shares findings from the AMGA 2023 Medical Group Operations & Finance Survey.
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Recovery Time. Kelsi O’Brien, MHSA, shares tools and tips to thrive in 2023 by switching from survival mode to thrive mode.
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The Rules of the Code. Kelsi O’Brien, MHSA, breaks down the RVS Update Committee’s sweeping changes beyond the outpatient E/M code sets and changes to E/M codes utilized in other care settings such as nursing facilities and inpatient care.
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Modernize Your Medical Group's Operational and Financial Metrics. Will Holets, MHA, MBA, compares traditional metrics with contemporary measures, outlining the pros and cons of each.