Problem: Lack of patient awareness and education about colorectal cancer, screening and prevention.
Problem: Lack of patient awareness and education about colorectal cancer, screening and prevention.
Integris Medical Group
Integris Medical Group
“QuIC” Tip:
Physician-Driven\Standardization\Communication: Quality Committee approved handout and physician leadership socialized across the statewide enterprise with Operations supporting.Integris Medical Group
Implemented Intervention
Patient Education Strategies: Developed a standardized colorectal cancer screening education handout that was provided to each Primary Care clinic for front desk to give patients at check-in with group meeting goal 95.65%. Same handout pushed through portal for patients with care gaps. Added handout in imbedded link for Epic after-visit summary. Population health and care coordination staff utilized handout during patient encounters.
Utica Park Clinic
Utica Park Clinic
“QuIC” Tip:
For those patients who need more than a “reminder,” utilize trained clinical staff to have conversations with those patients to provide greater detail on risks, answer questions, and promote screening.
Utica Park Clinic
Implemented Intervention
Targeted APRN Outreach and Orders: Available APRN relevant to the patient’s care conducts outbound phone calls and places Cologuard orders for patients who have not yet had colorectal cancer screening. Patients are typically more amenable to screening at the end of the year.