Skip to Content

      Operations

      Operations

      Virtual Checkout: A Patient-Centered Solution to Drive Care Continuity

      VIDEO 

      How can a Virtual Checkout program result in shorter referral delays, improved satisfaction, and stronger continuity of care? Jefferson Health has the answers in this AC26 presentation.

      (61 minutes)

      WATCH VIDEO
      Change with Meaning: 5 Questions with Dethra Giles

      The True Value of a Medical Group in an Integrated Health System

      ARTICLE

      How health systems can ensure that the right financial metrics are utilized to accurately evaluate medical group performance and understand its contributions and value..

      (10 minutes)

      View Article
      Value-Based Inpatient Care: Esse Health’s Journey to Smarter, Safer Hospital Medicine

      Value-Based Inpatient Care: Esse Health’s Journey to Smarter, Safer Hospital Medicine

      ARTICLE

      What happens when a high-performing organization hits an unexpected financial crisis and scrambles to solve its most persistent and costly gap: the hospital?

      (5 minutes)

      View Article
      Leading and Prospering Through Structural Transformations Video

      Leading and Prospering Through Structural Transformations

      VIDEO

      What's behind the decision to move from a service line to a regionalized model, and how does it transform areas such as access, quality, patient experience, engagement, finance, and business development?

      (56 mins)

      Watch Video

      Performance by Design: 9 Attributes of a Successful Service Line Strategy

      WHITE PAPER - FREE TO MEMBERS

      How do health systems structure service lines and what key attributes lead to successful models?

      (15 minutes)

      Download White Paper

      Why Not Both?

      ARTICLE

      How do you successfully manage high-value care transformation?

      (17 minutes)

      View Article

      Leveraging Digital Assets to Enhance Access to Care

      VIDEO

      How is UnityPoint Clinic improving patient access with technological tools?

      (56 minutes)

      View Video

      Immunization Access, on Patient Time

      VIDEO

      How St Elizabeth Physicians is improving immunization rates by meeting patients where they prefer

      (45 minutes)

      View Video

      Get the latest on innovative healthcare leadership

      Advertisement

      Have a strategy to share? Tell us your story!