2026 Annual Conference

Precision at Scale: Driving Value Through AI Enabled Patient Risk Stratification

Rupen Amin MD, Chief Medical Officer and Micheal Niffenegger, Senior Vice President and General Manager, HarmonyCares Medical Group

This session will introduce an AI-enabled risk stratification model developed within a value-based care organization to address these gaps. Leveraging hundreds of clinical, behavioral, and social data elements, the model dynamically assigns patients to one of four actionable tiers—Critical, High, Moderate, and Low—designed to guide visit cadence, care team touchpoints, and resource allocation. Clinical leaders who spearheaded this transformation will share lessons from implementation, including governance, workflow integration, provider override mechanisms, and performance outcomes. Attendees will see how aligning care delivery to risk tiers resulted in a 20% year-over-year reduction in utilization, while preserving provider judgment.

Upon completion of this activity, learners should be able to:

1. Describe the key components required to design and operationalize an AI-driven patient risk stratification model.
2. Explain how risk tiering can be aligned with visit cadence and care team resource allocation to improve outcomes.
3. Evaluate performance metrics that measure predictive accuracy and impact on healthcare utilization.

Waiver-Free, Worry Free: A Reimagined Approach to Acute Care in the Home Setting

Logan L. Davies MD, MBA, ACPA-C Medical Director for Access and Throughput and Philip M. Oravetz, MD, MPH, MBA, Chief Population Health Officer, Ochsner Health

Ochsner Acute Care at Home is a waiver-free, in-home transitional care program that has rapidly scaled across flagship and community hospitals, reducing inpatient utilization, opening bed capacity, lowering costs, and achieving exceptional patient and provider satisfaction. This session explores how Ochsner overcame common barriers—resource limits, enrollment inefficiencies, unclear ROI, and integration challenges with external partners—to build a sustainable, high-impact home-based acute care model. Attendees will gain practical strategies for rapid deployment, operational integration, and financial alignment, while learning how to leverage partnerships and technology to deliver near-patient care at scale.

Upon completion of this activity, learners should be able to:

1. Describe key operational and strategic elements for scaling a non-waiver acute care at home program.
2. Identify methods to integrate external partners and technology into clinical workflows to optimize patient outcomes.
3. Analyze financial and performance metrics to demonstrate ROI and support sustainable program growth.

Medical Group Practice Opportunities for Pharmacy Collaboration

Matthew Malachowski, PharmD, MHA, System AVP, Population Health & Ambulatory Care, Ochsner Health

This session explores how group practices can leverage integrated pharmacy services to enhance patient care, optimize revenue, and improve outcomes under both value-based and fee-for-service models. Attendees will learn actionable strategies to expand high-margin services, capture revenue from provider-administered therapies, improve medication adherence, and streamline care delivery through pharmacist collaboration. Real-world data will highlight financial and operational impacts, including increased visits, shared savings, and improved quality scores. Practical examples and benchmarks will empower practices to implement scalable solutions that balance patient access, clinical quality, and financial sustainability, ensuring both short- and long-term success in evolving healthcare environments.

Upon completion of this activity, learners should be able to:

1. Identify pharmacy integration opportunities that improve patient care and practice efficiency across value-based and fee-for-service models.
2. Analyze financial and operational impacts of onsite therapy administration and pharmacist collaboration to enhance revenue and practice sustainability.
3. Apply strategies to optimize medication adherence, care gap closure, and value-based performance outcomes within their own group practice.

Personalization at Scale: Making Access Metrics Work for You

McKenzie Bridger, MHA, Operations Analyst and Anna Sinclair, RN, BSN, MA, Project Manager, Novant Health

As healthcare systems grow, access improvement efforts often rely on static reports, generic strategies, and metrics that fail to engage frontline teams. This session introduces a personalized, data-driven approach using an Access Composite Score to translate performance data into clear, actionable insights at the department level. Built from six key access measures and delivered through a dynamic dashboard, this tool reduces administrative burden while increasing ownership and engagement. Attendees will learn how personalized access roadmaps improved outcomes, including reduced no-shows and higher provider utilization, while fully automating action planning across more than 700 departments.

Upon completion of this activity, learners should be able to:

1. Describe how to design and implement a composite access score using targeted performance metrics.
2. Explain how personalized dashboards drive frontline engagement and targeted improvement strategies.
3. Evaluate access performance outcomes and identify high-impact tactics to reduce no-shows and improve utilization.

Unleashing Physician-Led Change: The Agile Revolution in Specialty Care

Lama ElZein, MD, MHA, VP, Ambulatory Quality, Patient Safety & Quality Department and Erin Glantz, MHA, Manager of Quality Operations, Hackensack Meridien Health

Health systems often struggle to balance specialty alignment with local innovation, especially across employed and independent physicians. Traditional governance models can be slow, rigid, and disconnected from frontline insight. In this session, leaders from a large multi-hospital system share how they launched physician-led Specialty Collaboratives using agile principles to accelerate alignment and engagement. Through structured sprints, minimally viable changes (MVCs), and rapid Net Promoter Score (NPS) feedback loops, the system reduced policy approval time by 75%, launched seven collaboratives, and achieved 86% physician satisfaction. Participants will gain practical tools and frameworks to build scalable, adaptive structures within their own organizations.

Upon completion of this activity, learners should be able to:

1. Describe how agile methodologies (sprints and MVCs) can be applied to specialty care alignment.
2. Explain how real-time feedback tools, including NPS, drive rapid adaptation and physician engagement.
3. Identify practical strategies to integrate physician-led collaboratives into formal governance structures.