Sentara Medical Group
The Right Care, Right Now: Improving Access at Sentara Medical Group
Daniel J. Dickinson, MD, MPH, Medical Director, Clinical Integration, and Clinical Chief, Internal Medicine, Sentara Medical Group
Sentara Medical Group focuses improves access through tactics like upgrading templates and adding lunch and weekend hours, supported by strong leadership and a cultural focus on access. Most practices now report a zero-day wait for third-next-available appointments.