AMGA COVID-19 Pulse Survey Results

AMGA COVID-19 Resources

Survey: Testing

August 26, 2020

Thank you to the 81 participants in our latest COVID-19 pulse survey, focusing on testing. As with previous surveys, responses have come from all over the country and are evenly split between independent groups and health systems.

Based on the results and the comments by survey participants, testing is an area of big concerns for medical groups and healthsystems.  Testing issues vary, but all tie to the demand for testing, barriers to the reliable delivery of testing services and results.  The bar graph shows the top areas of concern.

Group Size

Overall, 53% of respondents indicate using commercial labs, with 40% using internal labs. Groups indicated variation in turnaround time depending on the test facility. Anecdotally, time to result can vary from a few hours from an internal lab to many days from commercial labs. Overall, 37% of respondents indicates results in less than 2 days, with only 8% with a turnaround time of 5 days or greater

Group Size

Group Size

The lack of reliable supplies is having a large impact as well. Groups indicate that shortages of both reagents and swabs, as well as other testing materials, have inhibited their ability to do more robust testing. While the demand for testing continues to increase, many groups are struggling with asymptomatic testing. When asked about employee testing, 68% of respondents indicate employee testing, though many groups include caveats regarding symptomatic employees or in the case of high-risk exposure.

Group Size

Finally, groups continue to tweak testing processes and locations. Safety, access, and PPE utilization remain the primary drivers of necessary changes. Respondents shared the types of locations in use, with drive-up/curbside testing offered by 43%. Several groups indicated planning for additional changes to address the upcoming change of seasons.

Group Size

Group Size

Group Size

Group Size

Group Size


If you have any questions about the AMGA pulse survey program, please connect with Danielle DuBord, ddubord@amgaconsulting.com. If there is a topic you want to learn more about from other medical groups, let us know and we may include in it a future pulse survey.

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