334 East Bay Street #245
Charleston, SC 29401
PEC360 |Patient Engagement Centers and CRM Technology
Smart Confirming - PEC360 - Patient Engagement Centers
About: PEC360's Patient Engagement Centers (PEC's) and supporting CRM technology deliver timely, coordinated care through the proactive management and engagement of patient populations. The combination of trained Care Advisors and our proprietary CRM-driven technology platform makes a Patient Engagement Center incredibly effective at converting your healthcare data and analytics into scheduled visits that improve both quality of care and financial performance.
PEC360's SMART CONFIRMING is a 21 st century appointment confirmation platform that creates patient access by leveraging Artificial Intelligence and Machine Learning to score an appointment based on the patient’s likelihood to show, then tailors each appointment’s confirmation process (timing, frequency, and messaging) to its unique score.
The result is fewer No Shows and “Same Day” Cancellations/Reschedules, and increased patient access through “Double-Booking Decision Support.”