Day 1: Innovations in Health Care

Tuesday, April 20, 4:45 p.m. – 5:15 p.m.

Robotic Process Automation (RPA) and its Role in Revenue Cycle Processes

Leah Jones, SVP and General Manager, Allscripts & Ian Maurer, CTO RCMS Hosting, Allscripts

Robotic Process Automation (RPA) has given healthcare organizations an opportunity to maximize efficiency, improve productivity, and increase deliverable quality to unlock operational agility and scale growth. Learn how RPA can be implemented in revenue cycle management processes to automate manual processes and improve efficiencies and workflows. Allscripts experts will share specific RPA strategies and discuss how your organization can see cost savings and cost avoidances across the board.

10 Ways Patient Text Messaging Is Improving Care During COVID

Lea Chatham, Director, Content, SR Health by SolutionReach

Data collected during the pandemic shows that patients are far less likely to engage through a phone call with their providers. They’d much prefer the speed and convenience of text messaging. Discover how organizations of all sizes are using text in new and innovative ways from the park and text waiting room to addressing social determinants of health to supporting the vaccine rollout.

Participants in this session will be able to:

• Use text messaging to address social determinants of health

• Support a mix of in-person and virtual visits more effectively with text

• Engage specific groups of patients with text to increase vaccine adoption

Day 2: Patient Care and Experience

Wednesday, April 21, 4:45 p.m. – 5:15 p.m.

EHR Tricks & Tactics for Physician Well-Being

Jacqueline Gerhart, M.D., Family Medicine Physician and Clinical Informaticist, Epic

Learn the key determinants of physician success and happiness, and how you can use your EHR and technology to decrease burnout.  Epic experts share ways to decrease pajama time, note bloat, and administrative burden, so that you can focus more on patient care. They’ll discuss what is possible today and the most promising future advancements coming soon to your screen or smartphone.

Participants in this session will be able to:

• Use text messaging to address social determinants of health
• Support a mix of in-person and virtual visits more effectively with text
• Engage specific groups of patients with text to increase vaccine adoption

Day 3: Organizational Resiliency

Thursday, April 22, 4:45 p.m. – 5:15 p.m.

Vendor vs. Partner - How Provider Engagement Partners Evolve a Practice

Joe Nicholson, DO, Chief Medical Officer, CareAllies; and William H. Torkildsen, M.D., Chairman, Valley Organized Physicians

As the industry continues to push towards more and enhanced value-based care models, practices embracing the idea realize the increasing complexities of the efforts. The financial benefits of alternative revenue models are clear - and often once the model is set up correctly, the patient insights gleaned expose additional needs that a practice can address. It can be daunting for organizations to consider taking on new payment models, but with industry partner support to bear the burden of such efforts, the practices’ financial and patient outcome results can be significant.

Participants in this session will be able to:

• Describe why VOP engaged with CareAllies and how this structure was applied to improve provider engagement

• Discuss how the partnership with CareAllies enabled VOP’s leadership to implement new initiatives, such as a medication adherence tracker and a social determinants of health program

• List results VOP has experienced to date

Using Remote Patient Monitoring Codes to Drive Reimbursement

Lesley Mathis, R.N., MSSW, MSN, ACNP-BC, Clinical Manager; and Robert Jarrin, Strategic Advisor, Care Innovations, A PRA Health Sciences company

This presentation will review the all of the current CPT codes currently being used for remote patient monitoring. It is an unprecedented time in our healthcare industry in which providers are being incentivized to leverage these types of programs. Due to the uncertainty of our future healthcare system, it is imperative for providers to look for programs that are innovative and promote uninterrupted patient care through the use of RPM technology. We look forward to sharing our turnkey solutions that can easily be implemented and aggressively ramp to fit any patient population.

Participants in this session will be able to:

• Define the meaning of Remote Physiological Monitoring
• Describe the benefits of incorporations RPM model into practice for patients
• List criteria of 4 RPM specific CPT codes
• Explain how to implement successful RPM program
• Discuss key criteria that needs to be met in order to meet all of CMS’ requirements
• Understand CMS approved staffing for an RPM program that is wishing to use CPT codes