Improving population health, reducing cost of care, improving care team well-being, and enhancing the patient experience each require the physician enterprise to operate at an optimal level of performance across the entire organization. In this session, our panel of presenters will share early insights from current participants in AMGA’s High Performing Physician Enterprise (HPPE) Program. They will specifically discuss the seven domains that drive high performance in medical groups and how this program can assess performance, guide organizations to course-correct where needed, and ultimately, get us closer to achieving the Quadruple Aim.

Jacob Bast, M.H.A., FACHE, FACMPE, Senior Vice President and Chief Operating Officer, St. Elizabeth Physicians
Dustin Gunderson, M.B.A., Senior Principal, AMGA HPPE Program
Fred Horton, M.H.A., Senior Principal, AMGA HPPE Program &  President, AMGA Consulting
Kent Locklear, M.D., M.B.A., CMO, Lightbeam Health

Hear how CommonSpirit leveraged virtual patient navigators and an artificial intelligence (AI) product to conduct outreach in areas with some of the lowest national vaccination rates. Navigators connected with more than 20,000 patients—mostly in their preferred language—to encourage vaccination or determine their status. AI was integral to this successful vaccination campaign.

Marijka Grey, M.D., System Vice President of Ambulatory Transformation and Innovation, Physician Enterprise, CommonSpirit
Alisahah Jackson, M.D., System Vice President Population Health Innovation and Policy, CommonSpirit
Brisa Urquieta de Hernandez, Ph.D., System Director, Population Health Engagement and Partnership, CommonSpirit

Upon completion of this session, attendees should be able to:

• Summarize the current state of integrating principles of health equity in artificial intelligence (AI) products within healthcare

• Describe the process of developing a health equity focused COVID-19 vaccine outreach program utilizing AI in two geographically distinct and ethnically communities

• Discuss lessons learned in implementing the program and next steps for other similar efforts

Credit hours: CME 1; ACHE 1

Through a collaborative partnership with Humana, The Vancouver Clinic has established care sites to bring resources closer to older adult patients with complicated health concerns. Integrated care teams are thus enabled to take a holistic approach to primary care within this Medicare Advantage model to achieve better outcomes and improved patient experience. Learn more about this unique program and how collaborative partnerships between stakeholders can provide the right care at the right time for communities.

Mark Mantei, M.H.S.A., FACHE, Chief Executive Officer, The Vancouver Clinic

Upon completion of this session, attendees should be able to:

• Understand collaborative models with payers that align incentives and provide greater benefits to patients

• Explore the progression of a “Senior-focused” clinic model that concentrates on high risk, chronic patients.

• Understand the critical elements of success in managing a Medicare Advantage population.

Credit hours: CME 1; ACHE 1

Success in value-based care is founded on good-to-great primary care. As we’re woefully behind early projections on when and how much more this country will have moved to value by now, we’ve moved as slowly in transforming primary care. Dr. Dacones will share her insights and experiences on how much redefining primary care—who, what, where, how—we can accelerate the primary care journey to value to deliver on the quadruple aim.

Imelda Dacones, M.D., President, Washington Optum Care Market, OptumCare

Upon completion of this session, attendees should be able to:

• Understand the traditional definition of primary care and how to redefine it when necessary

• Identify essential elements to support clinicians and patients in the journey and drive to value

• Identify traditional and non-traditional partners and accomplices in the journey to value-based care and care models

Credit hours: CME 1; ACHE 1

Value-based care remains a moving target, and leaders must evaluate and innovate their technology
strategies—including EMR partnerships, third-party solutions, and bespoke technology—to meet the needs of patients, physicians, clinical teams, payers, employers, and communities. Speakers from Privia Health will share their value-based care journey, where they learned there isn’t one game plan that leads to clinical and financial success at scale. They will also share their deployment of a series of micro strategies designed for the unique payer programs, as well as the geographies and patient profiles served by each.

Keith Fernandez, M.D., Chief Clinical Officer, Privia Health
Chris Voigt, SVP, Chief Technology Officer, Privia Health

Upon completion of this session, attendees should be able to:

• Identify and prioritize the integration of technology to enhance performance, reduce low-level administrative tasks, and enhance provider and practice satisfaction

• Engage the end user, from the beginning in the selection of technology, before big decisions are made regarding assessing the people and process changes that are often necessary with new technology

• Identify new technology "failures" early, particularly to avoid the piling-on effect of multiple technologies with overlapping purposes, and what to do when they occur

Advances in genomics allow precision health to transform the healthcare experience by improving patient outcomes and increasing the efficiency of healthcare delivery. However, to successfully realize the benefits of precision health, it is critical to find an enterprise-wide solution. Leading health systems, like HealthPartners, are already using population-scale genomics initiatives to do just that. The presenters will discuss why HealthPartners has chosen to implement a population genomics program and the impact they expect to see on their community.

James Lu, M.D., Ph.D., Co-Founder and CEO, Helix
Leslie Dockan, R.N., M.H.A., Vice President Primary Care & Operations, HealthPartners

Upon completion of this session, attendees should be able to:

• Explain the benefits of population genomics for patients & health systems.

• Identify current models being used for population genomics initiatives.

• Understand the benefits for precision health of building a genomic dataset that can be “queried often”. 

Patient-reported outcome measures (PROMs) are among the most value-centric clinical tools at our disposal, yet rarely applied to meaningful clinical application. There is especially a need to tie primary and specialty care through these tools. Learn how Henry Ford Health has started transforming healthcare quality and clinical operations using PROMs. The presenters will also glimpse into the role PROMs will play in tomorrow’s value-based healthcare landscape.

Eric C. Makhni, M.D., M.B.A., Sports Medicine Orthopedic Surgeon and Medical Director, Center for Patient Reported Outcome Measures, Henry Ford Health

Credit hours: CME 1; ACHE 1

Summit Health formed by the 2019 merger between Summit Medical Group, an independent multispecialty medical group, and CityMD, the leading urgent care provider in the New York metropolitan area. This unique partnership allows Summit Health to delivers a full spectrum of care across the continuum of care from prevention to urgent needs to chronic condition management.  The speakers will detail how the partnership has allowed the group to grow rapidly while continuing to focus on high-quality, value-based care

Dan Frogel, M.D., Chief Medical Officer New York Region, Summit Health
Ashish D. Parikh, M.D., Chief Quality Officer, Summit Health

Upon completion of this session, attendees should be able to:

• Understand how a network of urgent care centers can complement a multi-specialty group in delivering high-value cost-effective care and grow it’s attributed patient population

• Recognize the importance of maintaining culture and a value-based mindset during rapid expansion

• Understand how to develop a resilient group that can withstand major disruptions such as the pandemic, great resignation, and ever-changing field of healthcare