General Sessions

Thursday, October 22, 2015

8:00 a.m. – 10:00 a.m.
How 140 Characters Are Changing Health Care
Wendy Sue Swanson, MD, Executive Director of Digital Health, Seattle Children's Hospital, Clinical Instructor, Department of Pediatrics, University of Washington, Pediatrician, The Everett Clinic, and Author, SeattleMamaDoc blog and MamaDoc Medicine
Dr. Swanson is a pioneer in the use of social media in health care, unlocking its potential to engage patients/consumers in novel ways. She is on the board of advisors for the Mayo Clinic Center for Social Media and writes the popular blog SeattleMamaDoc. In this session, Dr. Swanson will share her thoughts on the pros and cons of current advances in social technology as well as how patients are increasingly involved in their own care and how that will impact healthcare providers going forward. 

A New Way to Pay
Patrick Conway, MD, MSc, Deputy Administrator for Innovation & Quality and Chief Medical Officer, Centers for Medicare and Medicaid Services (CMS)
Drawing on his experience as the former CMO at the Department of Health and Human Services, and as the current lead for the Center for Clinical Standards and Quality (CCSQ) and the Center for Medicare and Medicaid Innovation (CMMI) at CMS, Dr. Conway will discuss how CMS and other government agencies are exploring innovative payment models that incentivize value and improve the patient’s experience and outcomes while lowering total costs.

Friday, October 23, 2015

9:00 a.m. – 10:00 a.m.
Innovative Models for Today’s Consumer
Eric Gascho, Assistant Vice President of Government Affairs, National Health Council
Christine Hunter, MD, Chief Medical Officer, US Office of Personnel Management
Karen Staniforth, Chief Operating Officer, Health Dialog, and
Mark Wagar, President, Heritage Medical Systems

It's not enough to just be better than the competition down the road. Today’s consumers don’t look at products or services in a vacuum. They expect the same level of customer service from their healthcare provider as they would from the Ritz Carlton, USAA, or Starbucks. They expect to be seen on their schedule, not their providers’, and they expect the same level of connectivity as they would Amazon.com or US Airways. So, how are we as healthcare providers going to meet the increasing demand for patient-centered health care while still preserving quality outcomes at lower costs? This session provides perspectives from a diverse group of stakeholders representing employers, retail pharmacies, and provider organizations, who will showcase innovative care models that are meeting the demands of today’s patients.

10:30 a.m. – 11:30 a.m.
Embracing the New Future of Care Delivery
Robert E. Nesse, MD, Senior Director for Policy and Payment Reform, Mayo Clinic Health System
Reflecting on the learnings from IQL15, Dr. Nesse will discuss the future of health care and the opportunities to meet the needs of our patients as we adapt to the rapid changes in care and payment models based on value and outcomes.

Post-Conference

12:30 p.m. – 3:30 p.m.
Population Health: Is It the Secret Sauce?
David Nash, MD, MBA, Founding Dean, Jefferson School of Population Health
Brian Silverstein, MD, President, HC Wisdom and Member, OSF Healthcare System Board of Directors


This intensive seminar will focus on understanding the strategic aspects of population health and how to build and deliver a successful population health program. In the first part of the course, attendees will learn how the current delivery system has created the critical need for new approaches, the best definitions for population health, the linkages with healthcare reform, and how these initiatives will play out in the future.

In the second part of the course, attendees will be able to assess key market characteristics and drivers that form the foundation for successful program creation. Best practice models and an operational framework will be provided that will help attendees build or further refine their care delivery systems.

By the end of this course, leaders will be able to make smarter decisions about alignment and deployment of strategic resources for their organization. This session is designed for physician or administrative leaders responsible for organizing the delivery of health care. These leaders may be new to the concepts of population health, or seasoned veterans looking for additional insights. Care teams are encouraged to participate.

Background Materials

A Conversation with David B. Nash, MD, MBA: Game Changes for Population Health
Managed Care interview with Dr. Nash on bundled payments, big data, and advances in personalized medicine

The Population Health Mandate: A Broader Approach to Care Delivery
By David B. Nash, MD, MBA
In this special section of the BoardRoom Press, published by The Governance Institute, Dr. Nash offers guidance on population health for board members, senior executives, and physician leaders.

Why Population Health Matters
An interview with Dr. David Nash from The Source


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