Group Practice Journal

March 2015

A Transformative Journey at Harvard Vanguard Medical Associates
Lean Management System Reshapes Patient Care
By Gayle McGinnis, M.P.H.
To create the transformational change required to succeed, the medical group needed to make a paradigm shift.

Publisher’s Comment
A Letter to the President: Don’t Restrict Patient Access to Imaging Services
By Donald W. Fisher, Ph.D., CAE

Industry Insights
Polypharmacy and Hypertension

In Washington
Improvements Needed in the Medicare Shared Savings Program
By Karen Ferguson and Garrett Eberhardt

Four Phases to Population Health Management Maturity
Part 2: Physician-Driven Services and True Patient Engagement
By Karen Kennedy, M.P.H., Michael Deegan, M.D., D.M., and Jay Reddy, M.B.A.
Medical groups must transition from the traditional siloed payer-driven PHM program to a provider-driven model that is patient-centric and payer-agnostic.

In Sickness and for Health
Developing Models for Access and Primary Care
By Steven L. Delaveris, D.O.
WellSpan Health embraces the concept of primary access as any place that can be the first point-of-contact for any patient who’s looking to receive services.

Will They Stay?
Measuring and Predicting Patient “Leakage”
By Thomas H. Lee, M.D., M.Sc., and Dennis Kaldenberg, Ph.D.
Groups must evaluate the loyalty of patients to remain successful.

New Tools Improve the Patient Experience
By Jeff Morris, M.D., M.B.A., FACS
CG-CAHPS help us understand where we can best focus our efforts to improve the patient experience.

Change at Warp Speed
EHRs Are Just the Launching Pad
By Girish Navani
A recent survey of healthcare professionals reveals insight into how groups are responding to the need for patient engagement.

Foundation Cornerstone
AMGF Receives Grant from United Health Foundation

March 2015 GPJ