Pre-Conference Immersion Sessions

Thursday, March 10, 2016

Pre-conference Immersion Session 101
Leading Your Patient Experience Strategy to the Next Level

Patient experience has been defined by The Beryl Institute as “the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” Providing an outstanding patient experience is now a key business strategy for everyone in healthcare. Leading organizations are searching for the drivers contributing to positive patient experiences, solutions to common patient experience issues, and tactics that focus care on the patient’s needs and wants. This comprehensive workshop will provide you with insights and tools from award-winning AMGA members that will help your organization achieve significant breakthroughs in patient experience initiatives.

R.E.D.E. to CommunicateSM: Effective Communication in Healthcare Relationships
Lori Kondas, MBA, Senior Director, Office of Patient Experience, Cleveland Clinic
Josh Miller, DO, Vice President, Regional Medical Center Operations

Lessons from the Malcolm Baldrige National Quality Award
Steven A. Green, MD, Medical Director, Sharp Rees-Stealy Medical Group
William A. Conway, MD, Chief Executive Officer, Henry Ford Medical Group
David Barber, President, North Mississippi Medical Clinics, Inc.

Pre-conference Immersion Session 102
Rediscovering the Joy in Practice: Addressing Physician Burnout to Improve Patient Care

Being a doctor has always been stressful, yet many healthcare leaders are now reporting increasing concern about physician anxiety, stress, and emotional exhaustion. This pre-conference session will provide an understanding of underlying causes of physician burnout and the factors in today’s environment that are driving it to unprecedented levels. The session will also feature the results of an AMGA member survey on physician burnout and will provide new approaches that address burnout and create resilience within your physician community. Ultimately, initiatives that help rediscover the joy in practice will be good for physicians, great for patients, and critical for our healthcare systems.

Innovations That Create High-Functioning Teams, Improved Professional Satisfaction, and Greater Joy in Practice
Christine Sinsky, MD, Physician, Medical Associates Clinic, Vice President, Professional Satisfaction, American Medical Association

Proactively Addressing Physician Burnout
Karen Weiner, MD, Chief Medical Officer, Oregon Medical Group

Solutions That Increase Organizational Resilience and Effectiveness
Jason Vallee, PhD, Director, Achieving Excellence, Dartmouth-Hitchcock

Pre-conference Immersion Session 103
Compensation Techniques Used to Improve Provider Performance and Alignment

Successful transformation from fee-for-service to value-based/risk payment arrangements requires a shift in physician compensation formulas, no matter the structure of your organization. This interactive pre-conference session will feature case studies and best practices from AMGA member groups sharing their paths towards successful value-based arrangements. This workshop will explore select innovative approaches for designing provider compensation plans; different approaches for aligning compensation to support the culture change needed to move to value-based plans; cutting-edge compensation models and when to implement those models; and models for compensating physicians for non-production activities.

The Current State of Physician Compensation Plans
Tom Dobosenski, President, and Wayne Hartley, Vice President, AMGA Consulting Services

Contemporary Primary Care and Specialty Compensation Plans in a Large Group Practice
P. Douglas Watson, MD, Chief Financial Officer, and Robin Virgin, MD, Regional Medical Director, PeaceHealth Medical Group; and Howard Graman, MD, Vice President, AMGA Consulting Services (Former CEO, PeaceHealth Medical Group)

Insurance, Risk, and the Future Environment for Medical Groups
Michael Coleman, Chief Operating Officer, Southwest Medical Associates, Inc.

Compensation Approaches at St. Elizabeth Physicians
Jacob Bast, MHA, FACMPE, FACHE, COO/Senior Vice President, and Bruce Henley, CPA, Chief Financial Officer, St. Elizabeth Physicians

Compensation Plan Designs that Support Team-Based Care
Fred Horton, Vice President, AMGA Consulting Services

Exploring Gainsharing and ACO Compensation Trends: Legal and Operational Considerations
Joseph Wolfe, JD, Attorney, Hall, Render, Killian, Heath & Lyman, PC

Pre-conference Immersion Session 104
Understanding New Payment Models in a World of Value-Based Care

Medical groups are experiencing changes in the way health care is financed at breakneck speed. Fee-for-service payments are rapidly declining as a percentage of medical group revenues and are being replaced with value-based payments. How medical groups navigate and ultimately engage in these new payment models may be the most important challenge we collectively face. In this pre-conference session, a panel of experts will discuss the mechanics and the pros and cons of several value-based payment models, including Medicare Advantage, Federal and commercial ACOs, partial and full capitation, bundled payments, and the yet-to-be-developed Merit Based Payment System (MIPS) included in the recent SGR repeal law. This session will give you a better understanding of new payment models and which one(s) are best suited for your medical group.

Welcome and Overview of Format
Scott Hines, MD, Chief Quality Officer, Crystal Run Healthcare
Chester Speed, JD, LLM, Vice President, Public Policy, AMGA

Robert Nesse, MD, Senior Medical Advisor to the Mayo Clinic Board of Governors for Payment Reform, Mayo Clinic

Aric Sharp, MHA, CMPE, FACHE, Vice President, Accountable Care, UnityPoint Health

Bundled Payments
Sue Anderson, EVP, CFO, CIO, Virginia Mason Medical Center

Partial and Full Capitation
Beth Honan, Chief Contracting Officer, Atrius Health

Medicare Advantage
Don Rebhun, MD, MSPH, Corporate Medical Director, HealthCare Partners Medical Group

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