Sustaining a Workforce

Wednesday, March 25, 2015
2:00 p.m. – 3:15 p.m.

Promoting Engagement, Leadership Development, and Strategy Through Effective Physician On-Boarding
Steven K. Schmitt, MD, Vice Chair for Professional Staff Affairs, Medicine Institute, Cleveland Clinic
J. Harry Isaacson, MD, Executive Director of Professional Staff Leadership Development, Cleveland Clinic
A well-designed on-boarding program is a critical tool to engage and retain physicians.  Ineffective physician on-boarding risks delayed productivity, poor communication of strategic goals, and ultimately failure to retain key talent.  This highly interactive session will show you how to engage key stakeholders to design a robust on-boarding program that will engage new providers and jump-start productivity and leadership development.
Engaging Physicians in Leadership:  Tapping into Our Intrinsic Motivation
Alfred Seekamp, MD, Chief Medical Officer, The Vancouver Clinic
The Vancouver Clinic used the principles of intrinsic motivation to develop a department chair leadership structure that supports making decisions at the local level.  In a little over a year, they transformed their organizational leadership structure and their overall physician satisfaction went from the 11th to the 75th percentile. This presentation will examine how, by concentrating on autonomy, mastery, and alignment of purpose, the organization has improved physician job satisfaction and morale, and made progress in achieving organizational and financial goals.

Wednesday, March 25, 2015
3:45 p.m. – 5:00 p.m.

Investing in the Next Generation of Administrative and Physician Leadership
Joseph John, Assistant Dean of Administration, Woodruff Health Sciences Center, and Vice President of Operations, Emory Clinic
Donald Brunn, President, Emory Specialty Associates, LLC, and President and Chief Operating Officer, Emory Clinic
For over a decade, the Emory Clinic has intentionally invested in the next generation of healthcare leaders, with more than 400 individuals participating in various development programs. As part of their strategy, participants are hand-selected by a cross-section of leaders, then coached, trained, and mentored, creating a pipeline of top-notch leaders across the organization.  This session will show you how to apply similar strategies used by the Emory Clinic to help build and grow your current leadership development efforts.

Thursday, March 26, 2015
11:00 a.m. – 12:15 p.m.

Creating Physician Professional Development Opportunities Across the Career Span
Elaine Schulte, MD, MPH, Vice Chair, Staff Development, Cleveland Clinic Children’s, Chair, Department of General Pediatrics, Cleveland Clinic
Andrea Sikon, MD, Chair, Department of Internal Medicine and Geriatrics, Director, Staff Mentorship Program, Cleveland Clinic
Through the creation of a Physician Professional Development Program, Cleveland Clinic has had a positive change in physician engagement and culture. This session will outline how Cleveland Clinic operates their physician coaching and mentoring initiatives, including the Staff Mentorship Program, Physician Onboarding, Leadership Development for Department Chairs, and Advanced Peer Coaching.

Employee Wellness: Our Success and Lessons Learned
Jackie Barnes, CHBC, Professional Excellence Trainer
Dawn Moser, PHR, Benefits Administrator, Cornerstone Health Care
A key component of a successful organization is your employees. Cornerstone Health Care developed an effective wellness program and made employees’ health a priority, and they have reaped the rewards of improving employee morale, increased productivity, and lower overall healthcare costs.  Learn how you can develop and implement a corporate wellness program, create partnerships internally and externally, and achieve employee buy-in.

Thursday, March 26, 2015
2:00 p.m. – 3:15 p.m.

Building a Primary Care Strategy Out of a Surgical Legacy
David Longworth, MD, Chair, Medicine Institute, Cleveland Clinic
Kimberly A. Smith, FACHE, Managing Director, Eastern Region, Witt/Kieffer
Lahey Health and Cleveland Clinic, long associated with surgical care, have moved into primary care in earnest. This session will explore the myriad challenges of integrating medical group practices and will provide insights from the presenter’s time at both Lahey and Cleveland, including his views on the implications of each organization’s experiences. He also will explore how primary care aligns with their strategic plans and how new leadership at Lahey looks to position its medical group to meet the challenges of the shifting healthcare landscape.

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