Patient Satisfaction Benchmarking Program
All successful organizations listen to their customers. Do you?
- Are you tracking what is most
important to your patients and responding to their concerns?
- Can you identify the key drivers to
overall patient satisfaction and retention?
- Do you have access to benchmarks to
know how you compare both internally and externally?
- Can you target improvements as a
result of valid and reliable information?
The American Medical Group Association’s Patient Satisfaction
Benchmarking Program can assure you can answer YES to these
For more information, click the links on the left or click
here to see a
slideshow that will provide a comprehensive description of the program.