The AMGA-Press Ganey Coordinated Care Solution is the only survey that captures patient feedback related to coordination of care and patient-provider engagement. These concepts provide a broad, episode-wide perspective of care and are critical to helping accountable care organizations (ACOs), high-performing health systems, and all those striving to improve care along the continuum understand the entire patient experience and identify opportunities to improve efficiency, efficacy, and quality of care.
This groundbreaking solution, developed in partnership with Press Ganey, was designed specifically to fill critical information gaps identified by members of the AMGA ACO Collaborative on topics such as effectiveness of the care team, communications across settings, and patient-physician engagement and compliance — topics event-based measurement doesn’t cover.
The Coordinated Care Solution provides feedback on the key drivers of a positive care experience to help ACOs, high-performing health systems, and multispecialty medical groups drive improvement and maximize shared savings under Medicare and commerical insurance ACO arrangements.
For more information, contact Jerry Penso at (703) 838-0033 ext. 356.