System Transformation

Transforming Systems of Care Delivery: Learning Collaborative and Knowledge Exchange

AMGA’s Transforming Systems of Care Delivery: Learning Collaborative and Knowledge Exchange was initiated in 2004 to focus on system-wide transformational changes that improve care delivery, outcomes, and patient satisfaction, rather than on management of a specific disease. Designed for medical groups that wish to move their organizations closer to the "ideal" healthcare system described by the IOM's Crossing the Quality Chasm, its focus was moving beyond a project mentality to realize enterprise-wide change.

The year-long Collaborative’s results are highlighted in two volumes that feature summaries of collaborative meetings and detailed case studies of best practices, including the following:

The Everett Clinic: Patient Access, Safety and Satisfaction
Henry Ford Health System: Apply the IOM Aims and Rules to Transform Behavioral Health
Johns Hopkins Medicine: Applying IOM Aims in a Faculty Group Practice
Luther Midelfort – Mayo Health System: Patient-Centered Organizational Transformation and Planned Care for Chronic Disease
Providence Medical Group: Combining Quality, Research, and Technology in Pursuit of the IOM Aims
Park Nicollet Health System: Applying Principles from Toyota Production to Improve Patient Care
Virginia Mason Medical Group: Establishment of a Cancer Care Institute via Principles of the Toyota Production System

In addition, participating groups share their challenges, strategies, and lessons learned. These volumes are essential reading for medical group leaders who are trying to move their organizations closer to the “ideal” healthcare system.

To order, visit the Online Bookstore.

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