AMGA advocates for the multispecialty medical group model of health care delivery and for the patients served by medical groups, through innovation and information sharing, benchmarking, leadership development, and continuous striving to improve patient care.
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Patient Satisfaction Program
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American Medical Group Association

Friday, 16 May 2008

AMGA Patient Satisfaction Benchmarking Program


Reporting Schedule

2008 AMGA Patient Satisfaction Program Report Schedule

Important Deadlines

Feb
Report

March Report

April
Report

May
Report

June Report

Oct
Report

Nov
Report

Dec
Report

Send in registration form and provider list.
To enroll in the program, complete and return AMGA’s survey registration form. Also, send us a roster that lists all participating providers. If this is your first time participating, contact AMGA and we will send you a template that lists all of the data elements (e.g., site, specialty) that must be reported for each provider. If you have participated in the past, contact AMGA and we will send you the profile information we have on file so you can update that list. We will use your final roster to generate survey forms for each of your providers.

Dec 14, 2007

Jan 10

Feb 15

March 14

April 10

Aug 15

Sept 15

Oct 15

Start survey process.
This is the absolute latest date you should start. We encourage you to start earlier, particularly if you have some providers who will need extra time to reach the minimum requirement (for benchmarking purposes) of 30 surveys.

Jan 2

Feb 1

March 3

April 1

May 1

Sept 2

Oct 1

Nov 3

Send in survey forms.
In order to get reports back to you in a timely manner, surveys must be received by this date or you will have to wait until the next report cycle.

Feb 1

March 3

April 1

May 1

June 2

Oct 1

Nov 3

Dec 1

Receive reports.
AMGA will update benchmarks with the recent data submissions and print the standard report , including individual provider, site and specialty reports for your group. Custom analysis is handled separately; contact AMGA to make arrangements.

March 17

April 15

May 15

June 16

July 15

Nov 17

Dec 15

Jan 15

Questions? Contact David Cosentino, (703) 236-9093
dcosentino@amga.org

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