Using the data gathered from your providers, AMGA generates a comprehensive report which benchmarks your organization against medical groups across the country via easily interpreted, concise, summary statistics. You find out how you compare to the AMGA norm and best practice benchmarks on each dimension of provider satisfaction. The report is broken down into three sections (overall medical group, specialty, and site results) to accommodate the needs of the leadership at each level of your organization. Responses from individual providers remain confidential.

Using your clinic’s percentile rankings on the 12 dimensions of provider satisfaction, AMGA will prepare a Targeting Improvement Map for your organization that visually highlights:

• Your organization’s strengths (dimensions in the top half of the map)
• Your organization’s weaknesses (dimensions at bottom of the map)
• Areas for improvement that are highly correlated with overall provider satisfaction (dimensions which fall in the bottom right quadrant). Improvement in these areas is likely to lead to significant improvements in overall satisfaction.

In addition, your report will contain detailed analysis of your overall practice, including drill down analysis for each site and specialty where we receive three or more responses.

Overall Medical Group Results  

Detailed reports benchmark the aggregate results for all of your providers against the AMGA norm and best practice benchmarks to help you identify areas for improvement. This section of the report includes:  

• A summary of how your medical group compares on each dimension of provider satisfaction. [to see the graphs below at full size, click on the thumbnail.]

• A target list for prioritizing your quality improvement efforts to help you yield the greatest improvement in overall satisfaction.
• Dimension results broken down by specialty type, age, gender, and production guidelines to show how satisfaction varies for each cohort.  

• Results for each site and specialty plotted side-by-side.

• Results for each survey question.

Site and Specialty Results

Formatted similarly to the overall medical group results, these sections focus exclusively on specific specialties and sites, allowing you to drill down into your organization to identify issues that lead to varying levels of satisfaction for specific specialties and sites.

If your group participates in subsequent survey cycles, results from previous rounds will also be given for each site, each specialty, and your overall medical group, allowing you to assess improvements over time.

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