Quality Management/Outcomes Articles

Advancing Evidenced-Based Medicine on the Front Lines of Patient Care
By Brian H. Rank, M.D., and Beth Averbeck, M.D.
April 2005-Vol. 54, No. 4

The AMGA-OMC: A Report from the Mountains
By Joan Lawson, C.M.S.C.
September 1998—Vol. 47, No. 8

Best Practices in Quality Care Worthy of Acclaim
By Clese Erickson, M.P.Aff., and Tom Flatt
April 2001-Vol. 50, No. 4

Beyond the Electronic Health Record: Providence Medical Group’s Journey to Cross the Quality Chasm
By Craig Wright, M.D., and Jacquelyn Hunt, Pharm.D., M.S.
January 2006-Vol. 55, No. 1

A Breath of Fresh Air: Improving Physician Adherence to “Best Practices” Guidelines for Asthma Patient Care
By Richard A. Feifer, M.D.
April 2004-Vol. 53, No. 4

A Bridge over the Quality Chasm: The Integrated Group Practice System of Care
By Carleton T. Rider
May 2004-Vol. 53, No. 5

Chemotherapy CPOE: Keeping Patients Safe
By Walt Kagan, M.D., Ph.D.
September 2005-Vol. 54, No. 8

Clinical Practice Guidelines: Paths to Quality Care
By Clifton R. Gaus, Sc.D.
September/October 1994—Vol. 43, No. 5

Clinical Practice Improvement through Episodes of Care at Lovelace Health Systems
By Derick P. Pasternak, M.D., M.B.A., and John L. Lucas, M.D., M.P.H.
July/August 1994—Vol. 43, No. 4

Collaborative Care: Integrating Behavioral Health and Primary Care at HealthCare Partners Medical Group
By Clese Erikson, M.P.Aff., and Tom Flatt
March 2004-Vol. 53, No. 3

Connecting with Highest-Risk Members to Improve Their Health
By Jerry Royer, M.D., M.B.A., and Kelly Shaw, R.N., M.S.N.
October 2003-Vol. 52, No. 9

Connecting with Patients: HealthPartners’ eStrategy Is Good Business
By Kevin J. Palattao
October 2005-Vol. 54, No. 8

Consensus Critical Pathways and Outcomes: Does Cost-efficient Care Provide Quality Results for Our Patients?
By David E. Attarian, M.D.
July/August 1999--Vol. 48, No. 7

Creating Service Excellence for Patients: The Critical Role of Physicians as Effective Communicators
By Robert H. Lohr, M.D., James T. Li, M.D., Ph.D., William J. Maples, M.D., Michelle A. Leak, M.B.A., and Jonathan A Leighton, M.D.
March 2006-Vol. 55, No. 3

Cultural Competency: Attracting and Serving a Diverse Patient Population
By Howard Ross
March 2006-Vol. 55, No. 3

Data Mining Your EMR
By John Morris, CMPE
January 2006-Vol. 55, No. 1

Death, Taxes … Credentialing
By Mark Kulik
July/August 1998—Vol. 47, No. 7

Delivering Quality: Mayo Clinic
July/August 2001-Vol. 50, No. 7

Delivering Quality: The Nemours Foundation
May 2001-Vol. 50, No. 5

Delivering Quality: The Ochsner Clinic
April 2001-Vol. 50, No. 4

Delivering Quality: Scott and White Clinic
September 2001-Vol. 50, No. 8

Development of a Report Card on Quality—Kaiser Permanente’s Experience
By Michael S. Ralston, M.D.
July/August 1994—Vol. 43, No. 4

The Diabetes Quality Improvement Project: It’s Not Just for Health Plans Anymore
By Barbara Fleming, M.D., Ph.D., Steven Clauser, Ph.D., and Stephen Jencks, M.S., M.P.H.
April 2000—Vol. 49, No. 4

Disease Management at Mayo Clinic: Improving Satisfaction of Fibromyalgia Patients and Their Physicians
By Veena R. Nayar, Audrey M. Nelson, M.D., Rachel A Poncelet, and Barbara Spurrier
March 2001-Vol. 50, No. 3

Effective Disease Management Through an Integrated Patient Data Management System
By Scott B. Baker, M.D., F.A.C.C.
February 2006-Vol. 55, No. 2

Effectively Managing Advanced, Chronic Illness through Palliative Care
By Diane E. Meier, M.D., FACP
November/December 2003-Vol. 52, No. 10

Financially Rewarding Physicians for Quality: HealthPartners’ Model
By Thomas J. Marr, M.D., and Babette A. Apland
May 2004-Vol. 53, No. 5

For Doctors, There Isn’t Always Safety in Numbers
By Lynanne M. Ballelli, M.D., M.B.A.
October 1998—Vol. 47, No. 9

From Dumb Luck to Data Analysis: Demystifying Medicine for Consumers
By Sam Ho, M.D.
April 2000—Vol. 49, No. 4

Getting Back to Basics: How ISO Certification Improves the Physician-Patient Relationship
By C. Brent Barrett, Ph.D.
January 2004-Vol. 53, No. 1

Getting the Most form Your Patient Satisfaction Surveys
By Rebecca Anwar, Ph.D., and Judy Capko
October 2000—Vol. 49, No. 9

Got Standards? What Every Group Practice Should Know about Data Standards
By Stephen Coady
November/December 2004-Vol. 53, No. 10

Group Practice Transformation: Moving to a Multi-payer Strategy and Becoming the Gold Standard
By Craig E. Samitt, M.D., M.B.A.
February 2004-Vol. 53, No. 2

Health Care Purchaser’s Perspective: Why Focus on Outcomes?
By Elaine Zablocki
September/October 1996—Vol. 45. No. 5

Helping Patients to Heal Themselves
2005 Models of Excellence Collaborative Focuses on Patient Co-management
By Stephanie Jones and Julie Sanderson-Austin, R.N.
April 2005-Vol. 54, No. 4

Henry Ford Health System: Optimizing Management and Outcomes of Oral Anticoagulation Therapy
By Tom Flatt
March 2005-Vol. 54, No. 3

How to Build a Group Practice That’s Committed to Patient Satisfaction
By Anne-Marie Nelson
July/August 1994—Vol. 43, No. 4

Identifying and Managing High-Risk Members
Targeted Outpatient Management Improves Outcomes
By George J. Isham, M.D., and Karen K. Kraemer, R.N., C.M.C.
May 2003-Vol. 52, No. 5

The Importance of Individualizing Prescribing among Genetically and Culturally Diverse Groups
By Valentine J. Burroughs, M.D.
March 2003-Vol. 52, No. 3

Improving Patient Care and Fiscal Health
The Implementation of an Electronic Medical Record
By Janet Kennedy
September 2001—Vol. 50, No. 8

In the Service of Patients: Open Access for Primary and Subspecialty Care
By Kevin Keck, M.D., FACP, Eileen McCauley, F.N.P., M.S., and Dolora Haley, F.N.P., M.S.
February 2001-Vol. 50, No. 2

Increasing the Use of Patient Assistance Programs for Low-Income Patients by Using the Electronic Medical Record
By Stephen M. Zepp, Mary Jo Slattery, M.S.N., C.N.P., Marigel Constantiner, R.Ph., M.Sc., C.S., Wayne Barry, Jay Kuhn, R.Ph., Kathleen Lehman, R.N., M.S.N., Pat Mahon, M.S.S.A., LISW, Toby Massman, Parm.D., Laurie McCreery, M.D., Bonnie Poprock, R.T., and Mary Colleen Royer, R.N., M.S.N., LISW
January 2005-Vol. 54, No. 1

Innovative Approaches to High-Risk Patient Management: Three Medical Groups Honored for Diverse Projects
By Benjamin Eng, M.D., M.A., and Julie Sanderson-Austin, R.N.
May 2002—Vol. 51, No. 5

Jumping on the Disease Management Bandwagon
By Samuel Cramer, M.D., and Bonnie Sechrist, R.N., B.S.N.
November/December 2005-Vol. 54, No. 10

A Large Health Care Organization Confronts Obesity: A Multifaceted Population-Based Approach
By Keith H. Bachman, M.D., and Jonathan B. Brown, Ph.D.
May 2004-Vol. 53, No. 5

Leading the Way—Using Outcomes Information to Improve Clinical Practice
By Julie Sanderson-Austin, R.N.
July/August 1995—Vol. 44, No. 4

Lovelace’s Innovative Disease Management Program
By John Byrnes, M.D.
July/August 1996—Vol. 45, No. 4

Luther Midelfort - Mayo Health System: Planned Care for Chronic Disease
Part 1: Chronic Disease and Evidence-Based Care
By John Rozich, M.D.
Part 2: The Planned Care for Chronic Disease Initiative
November/December 2005-Vol. 54, No. 10

Making Every Patient Encounter Count: HealthSystem Minnesota’s Preventive Care Initiative
By Clese Erikson, M.P.Aff.
July/August 1999—Vol. 48, No. 7

Managing Culture: Building a Blameless Reporting System for the Ambulatory Care Environment
By Cheryl Hermann, R.N., and LaRee Rowan, ,R.N., CPHRM
April 2004-Vol. 53, No. 4

Maximizing Quality and Cost Effectiveness—Birth of an Outcomes-Based Quality Care Initiative
By James Snyder, M.D.
July/August 1996—Vol. 45, No. 4

Models for Patient-Centered Health Care Delivery
By Clese Erikson, M.P.Aff., and Tom Flatt
April 2003-Vol. 52, No. 4

Onsite Disease Management Model: Improve Patients’ Health While Saving Time and Money
By Michael J. Hession, M.D., F.A.C.C., and Jeffrey Gross
April 2003-Vol. 52, No. 4

Optimization of Care Delivery through the Development of Feed-Forward and Feedback Loops
Part 1: Drivers for Change
By Brian H. Fillipo, M.D., FACP, and Karen McKinley, R.N., B.S., CHAM
June 2003-Vol. 52, No. 6

Optimization of Care Delivery through the Development of Feed-Forward and Feedback Loops
Part 2: Use of Feed-Forward Loops to Identify Opportunities
By Brian H. Fillipo, M.D., FACP, Karen McKinley, R.N., B.S., CHAM, Steven Pierdon, M.D., M.M.M., and Thomas Charles, M.B.A., M.H.A
July/August 2003—Vol. 52, No. 7

Optimization of Care Delivery through the Development of Feed-Forward and Feedback Loops
Part 3: The Tools and Techniques That Support Rapid Cycle Change
By Brian H. Fillipo, M.D., FACP, Karen McKinley, R.N., B.S., CHAM, Steven Pierdon, M.D., M.M.M., and Thomas Charles, M.B.A., M.H.A
September 2003-Vol. 52, No. 8

Optimization of Care Delivery through the Development of Feed-Forward and Feedback Loops
Part 4: Use of Feedback Loops to Track Progress
By Brian H. Fillipo, M.D., FACP, Karen McKinley, R.N., B.S., CHAM, Steven Pierdon, M.D., M.M.M., and Thomas Charles, M.B.A., M.H.A
October 2003-Vol. 52, No. 9

Optimization of Care Delivery through the Development of Feed-Forward and Feedback Loops
Part 5: Leadership in Change
By Brian H. Fillipo, M.D., FACP, Karen McKinley, R.N., B.S., CHAM, Steven Pierdon, M.D., M.M.M., and Thomas Charles, M.B.A., M.H.A
November/December 2003-Vol. 52, No. 10

Optimizing Quality: The Holy Grail of Group Practice
By Walt Kagan, M.D., Ph.D.
July/August 1999—Vol. 48, No. 7

Organizational Learning from Utilization Review
By Jeff Mason, M.D., and Dylan Haas, M.B.A.
October 1998—Vol. 47, No. 9

Osteoporosis Disease Management: Improving Clinical Outcomes while Preventing Excess Expenditures
By William T. Ayoub, M.D., FACP, FACR
November/December 2005-Vol. 54, No. 10

Outcomes-Based Physician Reimbursement: A Solution for Dealing with Conflicts of Interest in Managed Care
By Robert M. Michaels, M.D., and Julie Sanderson-Austin, R.N.
July/August 1996—Vol. 45, No. 4

Outcomes Management at Henry Ford Health System’s Center for Clinical Effectiveness: Current Reality and Future Vision
By Cynthia H. MacWilliam, M.B.A., Yoel Robens-Paradise, M.P.A., and Richard E. Ward, M.D., M.B.A.
July/August 1994—Vol. 43, No. 4

Outcomes Management: Measuring Success
By Ellen B. White and Julie Sanderson-Austin, R.N.
April 2000—Vol. 49, No. 4

An Outcomes Measurement Study Primer
By Julie Sanderson-Austin, R.N., Kristin L. Swyers, M.A., and Reuben R. Richards, M.A.
July/August 1994—Vol. 43, No. 4

Outcomes Measurements: Designing, Implementing, and Evaluating the Process
By Marilyn L. Haas, Ph.D., ANP-C, and Eric F. Kuehn, M.D.
May 1999—Vol. 48, No. 5

Patient-Centric Care: An Alternative to the Traditional Doctor-Patient Relationship
By Bruce H. Taffel, M.D.
July/August 1994—Vol. 43, No. 4

The Patient’s Advocate
By Meryl D. Luallin and Kevin W. Sullivan
July/August 1998—Vol. 47, No. 7

Patient Safety and Quality Outcomes: Where Do We Stand Five Years after To Err Is Human?
By Catherine Carson-Martin, R.N., B.S.N., M.P.A.
March 2006-Vol. 55, No. 3

Patient Safety in the Ambulatory Care Setting
By John D. Rozich, M.D., Ph.D., M.B.A.
November/December 2002-Vol. 51, No. 10

Physicians’ Clinic of Iowa Raises the Bar for Quality
ISO Certification in a Large Medical Group
By Frank Descourouez
February 2004-Vol. 53, No. 2

Preeminent Teamwork
AMGA Honors Three Medical Groups for Their Contributions
April 2001-Vol. 50, No. 4

Preserving the Core of Quality as the Practice Evolves: The Mayo Clinic Model of Care
By Kerry D. Olsen, M.D., and Marie E. Brown, B.A.
April 2001-Vol. 50, No. 4

Preserving Quality with Fewer Providers: A New Ambulatory Staffing Model
By Frederick A. Creighton, M.H.A., and Kathleen A. Vallely, M.B.A.
April 2000—Vol. 49, No. 4

A Proactive Vs. Reactive Approach to Clinical Information Management
By Susan K. Bellile
July/August 1995—Vol. 44, No. 4

Putting Ourselves in Our Patients’ Shoes: What Should Excellent Service in Health Care Feel Like?
By Craig E. Samitt, M.D., M.B.A.
March 2006-Vol. 55, No. 3

The Quality Compass: Searching for Signposts to Bridge the Chasm
By Julie Sanderson-Austin, R.N., and Tom Flatt
November/December 2004-Vol. 53, No. 10

The Quality Continuum: Award-Winning Care Delivery Innovations
By Clese Ericson, M.P.Aff., and Tom Flatt
April 2002—Vol. 51, No. 4

Quality of Care and Information Technology: The Link Is a Key to the Future of Medical Groups
By Dean C. Coddington, F. Kenneth Ackerman, Jr., and Keith D. Moore
June 2001-Vol. 50, No. 6

Quality Incentives: A Real World Experience
By Al Fisk, M.D., and Paul Gruen, M.H.A., BSIE
May 2001-Vol. 50, No. 5

Reducing the Societal Impact of Kidney Disease with Early Testing in At-Risk Populations
By Janice Lea, M.D.
April 2004-Vol. 53, No. 4

Room for Improvement: Data from AMGA’s Patient Satisfaction Survey Reveal Variation by Specialty
By Julie Sanderson-Austin, R.N., and Harry Wextler, M.D.
January 2001-Vol. 50, No. 1

SCOPE Spotlight: Billings Clinic Center on Aging
Pharmacy Intervention to Prevent Outpatient Medication Errors in Elderly Patients after Acute Hospital Stay
February 2005-Vol. 54, No. 2

SCOPE Spotlight: Lahey Clinic
Enhanced Collaboration of Time-Sensitive Outpatient Consultations
March 2005-Vol. 54, No. 3

Scope Spotlight: Partners in Health Clinics
Evaluating the Effect of Enhanced Medication Oversight during Hospital Discharge Process
April 2005-Vol. 54, No. 4

SCOPE Spotlight: The Everett Clinic
The Use of Electronic Prescribing Technology to Impact Medication Errors
September 2005-Vol. 54, No. 8

Searching for Health Care’s Holy Grail
By Steve Wetzell
July/August 1995—Vol. 44, No. 4

A Seven-Step Process Model for Quality Improvement
By George Isham, M.D., and Gail Amundson, M.D.
October 2002-Vol. 51, No. 9

Sharing the Wealth: Award-Winning Groups Demonstrate the Power of Shared Learnings
By Clese Erikson, M.P.Aff., and Tom Flatt
May 2003-Vol. 52, No. 5

A Simplified Approach to Clinical Practice Guidelines
By Robert B. Coit, M.D.
July/August 1994—Vol. 43, No. 4

Six Winning Strategies for a Successful Accreditation Survey
By Steven Chinn, D.P.M., M.S., and Richard Martin, R.N., M.S.N.
February 1999—Vol. 48, No. 2

Successful Patient Safety Initiative: Driven from Within
By Roger M. Macklis, M.D.
November/December 2001—Vol. 50, No. 10

The Value of Accreditation for Multispecialty Group Practices
By Jennifer K. Cowel and Anne Flanagan, M.S., R.N.
May/June 1995—Vol. 44, No. 3

Virginia Mason Medical Center: Design with the Patient in Mind
April 2006-Vol. 55, No. 4

What Keeps Physicians in Medical Groups?
By Julie Sanderson-Austin, R.N., and Harry P. Wetzler, M.D.
April 2001-Vol. 50, No. 4

Why Patients Choose Academic Medical Centers for Their Care: Findings and Implications from Mayo Clinic
By Sherine E. Gabriel, M.D., M.Sc., James F. Lymp, Ph.D., W. Michael O’Fallon, Ph.D., Megan S. Maurer, B.S., Celia C. Kamath, Ph.D., Veena R. Nayar, M.B.A., and Kent D. Seltman, Ph.D.
February 2004-Vol. 53, No. 2

Wye River Group Gets America Talking about Health Care
Part 1: Setting the Stage for a National Dialogue on Health Care Reform
By Amy Snow Landa, Marcia L. Comstock, M.D., M.P.H., and Jon R. Comola
November/December 2003-Vol. 52, No. 10

Wye River Group Gets America Talking about Health Care
Part 2: Ensuring Access to Care Is a National Problem with Community-Based Solutions
By Amy Snow Landa, Marcia L. Comstock, M.D., M.P.H., and Jon R. Comola
January 2004-Vol. 53, No. 1

Wye River Group Gets America Talking about Health Care
Part 3: Quality and Safety
By Amy Snow Landa, Marcia L. Comstock, M.D., M.P.H., and Jon R. Comola
February 2004-Vol. 53, No. 2

Wye River Group Gets America Talking about Health Care
Part 4: Aligning Incentives
By Amy Snow Landa, Marcia L. Comstock, M.D., M.P.H., and Jon R. Comola
March 2004-Vol. 53, No. 3

Article Request Form

Website Terms and Conditions of Use and Privacy Policy