Marketing Articles
The Anatomy of an Ad
Volume Building, Outreach, and Communication
By Robyn L. Beckwith, M.B.A.
October 2004-Vol. 53, No. 9
Are You Effectively Reaching Your Target Market? Critical Tools to
Ensure Success
By Wendy Segrest, M.S., and Amy Castillo, M.S.
March 2003-Vol. 52, No. 3
Assessing Your Environment Can Be the
Key to Successful Competition
By Charles Brown and John Skurka
October 2000—Vol. 49, No. 9
Before Implementing Customer Service Initiatives, Develop a Service
Culture
By Nick Fabrizio, Ph.D., FACMPE, FACHE
January 2005-Vol. 54, No. 1
Building an Effective Marketing Plan
during an Era of Managed Care: A Guide for Medical Groups
By Bob Healy
July/August 1998Vol. 47, No. 7
Cost-effective Marketing Strategies;
Achieving Powerful Results on a Small Budget
By Kimball Herrod, M.B.A.
March 2000Vol. 49, No. 3
Customer Relationship Management Comes
of Age for Physicians: Adopting the Strategy to Recruit More New
Patients
By Nancy V. Paddison
October 2001Vol. 50, No. 9
Developing a Strong Relationship with
the Media
By Paul E. Fitzgerald, Ph.D., and Lynda E. Wilson, Ph.D.
October 1999Vol. 48, No. 9
Funding Health Promotion as a Marketing
Tool
By Donald J. Breckon, Ph.D.
February 1998Vol. 47, No. 2
The Health Care Consumer: Who Is She
and What Does She Want?
By Brent Walker
October 2001Vol. 50, No. 9
Improving Access to Primary Care
By David M. Senior
September/October 1995Vol. 44, No. 5
Its No Longer "Words and
Music": Marketing in a Capitated Environment
By W. Susan Dempsey, Sydney H. Mendel, and M. Claudia Pawlak
May/June 1994Vol. 43, No. 3
Marketing to Payers
By Susan C. Levine, M.B.A.
May/June 1996Vol. 45, No. 3
Marketing Your Specialty Medical Group Clinician-to-Clinician
By Matt Griffin, M.P.H., CMPE, and Dale Moss
October 2005-Vol. 54, No. 8
Medicaid Managed Care: A Tough Sell
By June Keenan Stollman
September/October 1994Vol. 43, No. 5
Medical Advice Forums: A Powerful New
Tool for Reaching and Helping Sick Patients
By William R. Gombeski Jr., M.P.H., M.B.A.; Stephen A. Liroff, M.D.;
Ronald Fogel, M.D.; Dianne Haas, Ph.D., R.N.; Philip Garfinkel, M.S.;
and Cynthia Thompson
July/August 1999Vol. 48, No. 7
Millennium Strategies for Physician
Networks
Part 12: Network Marketing
By Richard Krohn, M.A., M.A.S.
February 2000Vol. 49, No. 2
Moving Beyond Traditional Satisfaction
Measurement: Using System Improvement, Service Recovery, and
Interactive Measurement Programs
By William R. Gombeski Jr., M.P.H., M.B.A., George Fay, M.B.A., Janet
Day, M.A., M.B.A., Laurel Bravo, M.A., Cathy Luck, and Peter Miller,
M.S., M.B.A.
March/April 1995Vol. 44, No. 2
The New Era of Health Care Marketing
By Douglas Trigg and Bruce Berlow, M.D.
January/February 1995Vol. 44, No. 1
Outreach for the Community and the
Consumer
By Amy Weinschenk
June 2000Vol. 49, No. 6
Removing the Blindfold: Applying Market Research for Successful
Growth
By Michael C. Boblitz
February 2006-Vol. 55, No. 2
The Role of the Physician in Plan
Choice and Plan Satisfaction
By Michael A. Sachs and Gary T. Pickens
May/June 1995Vol. 44, No. 3
Six Steps to Conducting a Successful
Focus Group
By Judy Capko and Rebecca Anwar, Ph.D.
March 1998Vol. 47, No. 3
Successful Business Development and
Retention through Marketing
By Dick McDonald
January 1998Vol. 47, No. 1
Supplements Benefits: Your Competitive
Ally in Tight Economic Times
By Jim Drieling, CLU, ChFc, FLMI, CEBS
October 2001Vol. 50, No. 9
TelemarketingJoslin Diabetes
Centers Experience
By Julie F. Rafferty
March/April 1994Vol. 43, No. 2
Telephone Directory AdvertisingA
Medical Practice Necessary Evil?
By Paul A. Weber
April 1998Vol. 47, No. 4
Top Plans Turn to Physician as the Key
to Customer Loyalty
By Bob Mayo
April 1999Vol. 46, No. 4
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