Register	General Information / Accommodations		AMGF Events
Agenda	General Sessions	Breakout Sessions	Leadership Councils

Pre-Conference Workshop 3

Building Leadership Strength
This pre-conference explores how groups are improving group governance by identifying, mentoring, and training physician leaders at their organizations.

8:30 a.m. – 9:30 a.m.
Preparing Physicians to Lead: A Model for Building Bench Strength
C. M. (Bud) Chumbley, M.D. M.B.A., Chief Medical Officer; Franklin Chang, Chief of Primary Care, Scott & White; and Paul Esselman, Executive Vice President and Managing Principle, Cejka Executive Search
Physician leaders are essential to creating and implementing systems of accountable care. This presentation will explore best practices in building physician leadership training programs; provide a model for developing criteria for leadership potential and building clinical and executive leadership bench strength; and facilitate discussion among peers about leadership development solutions.
Upon completion of this activity, participants should be able to articulate the role physician leaders play in developing and implementing systems for accountable care; identify key competencies and understand key criteria for developing effective physician leaders including the challenges and obstacles to physician leadership development; leverage physician leadership training/education as an essential tool for recruitment and retention programs and apply best practice physician leadership development to their own programs; provide leadership challenges to “physician leaders in training” and retain these future physician executives during their “leadership residencies”; and describe how to develop succession planning, identify the right combination of medical group leaders from inside and outside of the organization, and recruit externally for leadership at organizations with advanced organizational strategies and successes.

9:30 a.m. – 10:30 a.m.
Succession Management as a Key Business Strategy
Nancy Noelke, Senior Consultant, Talent Development, Gundersen Lutheran Health System
This session provides conference attendees with strategies, processes and lessons learned in creating and sustaining a robust succession program for physician and administrative leaders. The presenter will share Gundersen Lutheran Health Systems methodology of linking succession efforts to organizational strategy, including leveraging HR as a key business partner; identifying critical competencies with behavioral criteria that are linked to successful performance and the accomplishment of key strategies; identifying high potential talent based on performance metrics that drive strategy; using a leadership assessment process that identifies strengths and gaps; and customizing development plans that expand capabilities in targeted areas.
Upon completion of this session, participants will be able to identify the importance of tying talent development and succession efforts to business strategy; describe the most effective methods to link succession efforts to strategy; and discuss key issues to clarify in implementing leadership succession in their organization.

11:00 a.m. – 12:00 p.m.
Mentoring Strategies and Practical Tips to Engage Physicians
Caryl Hess, Ph.D., M.B.A., Director, Cleveland Clinic Academy; Rob Patrick, M.D., M.B.A., Staff, Hospital Medicine; Elaine Schulte, M.D., M.P.H., Chair, Department General Pediatrics; and Andrea Sikon, M.D., FACP, Chair, Department of Internal Medicine, Cleveland Clinic
The Cleveland Clinic Mentorship Program began in 2008 as a grassroots effort to address the career needs of junior internists and has grown into a formal program spanning the entire institution. This workshop tells the story of that organizational journey and explains the unique Mentee-Coach-Mentor model that makes it successful.
At the end of the session, the participant will be able to discuss why formal physician mentoring programs are in demand in healthcare; explain some common challenges encountered in the Mentee-Mentor relationship and identify critical factors for a successful mentorship program; and describe the unique structure and early outcomes of the Cleveland Clinic Staff (Faculty) Mentorship program and physician reward features.

1:00 p.m. – 2:00 p.m.
Action Learning Methodology for Leader and Manager Development
Tracy Puett, M.A., Director of Leadership and Organizational Development; and Debra Grimes, M.B.A., Associate Director, VMG Training and Organizational Development, Vanderbilt Medical Group
This session focuses on the design and execution of a leader development certification program at Vanderbilt University Medical Center. The program utilizes two innovative methods for learning needs analysis and knowledge and skill acquisition: Impact Mapping and Action Learning. Managers’ learning needs and behaviors are directly correlated to organizational objectives.
Upon completion of this activity, participants should be able to identify the primary objectives of the Manager Development and Certification Program; describe the basic structure of the two methodologies used in the case study (Impact Mapping and Action Learning); explain several of the challenges to successful completion of the case study objectives; define how the presenters were able to address and overcome the challenges of the project; and explain several of the tools and resources created for the project in support of manager development and continuous improvement.

2:00 p.m. – 3:00 p.m.
Cultivating a Culture of Improvement and Quality
Jeffry G. James, Chief Executive Officer, and Jonathan Hines, M.D., Chief Medical Officer, Wilmington Health
Culture is the system upon which all strategies ride. This presentation explains the importance of culture to an organization and the methodologies deployed by Wilmington Health to systematically modify its organizational culture to better position it for the changing paradigm of healthcare. The presenters will describe a three-step approach to cultural modification and share their experience in bending the culture of Wilmington Health to be more accepting of the new healthcare paradigm.
Upon completion of this activity, participants should be able to describe the importance of culture in strategic deployment and how one organization is going about developing a culture of improvement and quality.

3:30 p.m. – 4:30 p.m.
Healthcare Reform and Governance Best Practices in Unforgiving Times
Gary Kaplan, M.D., FACP, FACMPE, FACPE, Chairman and Chief Executive Officer, Virginia Mason Medical Center; and F. Kenneth Ackerman, FACHE, FACMPE, Chairman, Integrated Healthcare Strategies
Healthcare reform will bring unprecedented change to our industry, and in these unforgiving times, boards’ decisions will inevitably draw criticism. This highly interactive presentation will discuss how good governance quiets criticism and makes transformation of health care possible, inviting participants to share their own experiences with voting keypads.
Upon completion of this activity, participants should be able to explain why good governance is necessary in times of rapid change; list 10 best practices to improve governance; and discuss how these best practices are being implemented in other organizations.

4:30 p.m. – 5:30 p.m.
Open Discussion and Debrief

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