Upcoming Meetings

9:00 a.m. – 6:00 p.m.

Registration

2:00 p.m. – 2:15 p.m.

Welcome Address
Donald W. Fisher, Ph.D., President & CEO, AMGA

2:15 p.m. – 4:00 p.m.

Council General Session - Physician-Hospital Integration: A Roadmap for Success.
This session will address the variety of issues surrounding integration, as more and more of our groups are evaluating this as a strategy and those who are already integrated must navigate sensitive governance and culture issues.

4:00 p.m. – 5:30 p.m.

Separate CAO/COO Council meetings on preselected topics:

• How to get the core business more profitable
  • Discussion Leader: Michael W. Bukosky, MS, FACMPE, Carle Clinic Association
• Loss of productivity due to EMR
  • Discussion Leader: Timothy Weir, Olmsted Medical Center
• Changes in practice structure
  • Discussion Leader: James Steinruck, FACHE, Western Washington Medical Group
• Attracting and retaining mid-level providers
  • Discussion Leader: John H. Rhoades, Rockford Health Physicians

6:00 p.m. – 6:30 p.m.

Busses to JFK Museum

6:30 p.m. – 9:30 p.m.

Dinner Event: 6th Floor Museum at Dealey Plaza
Please join us for a special tour/dinner event on Thursday night to the 6th Floor Museum at Dealey Plaza, which provides a behind the scenes look at the site of the JFK assassination.

7:00 a.m. -12:00 p.m.

Registration

7:00 a.m. – 9:00 a.m.

Focus Group Breakfast with Sponsor

9:00 a.m. – 11:30 a.m.

Separate CAO/COO Council meetings on preselected topics:

• How to get the core business more profitable
  • Discussion Leader: Michael W. Bukosky, MS, FACMPE, Carle Clinic Association
• Loss of productivity due to EMR
  • Discussion Leader: Timothy Weir, Olmsted Medical Center
• Changes in practice structure
  • Discussion Leader: James Steinruck, FACHE, Western Washington Medical Group
• Attracting and retaining mid-level providers
  • Discussion Leader: John H. Rhoades, Rockford Health Physicians

11:30 a.m. – 12:30 p.m.

Joint Council Lunch

12:30 p.m. -1:00 p.m.

Busses to SW Airlines Training Facility

1:00 p.m. – 3:00 p.m.

Southwest Airlines “University for People”
“Our People are our single greatest strength and our most enduring long-term competitive advantage.” - Gary Kelly, CEO Southwest Airlines
Southwest Airlines, perennially one of Fortune’s “Most Admired Companies,” has achieved its lofty status through a rigorous commitment to employee development and satisfaction. Council attendees will have an opportunity to visit the facility used by Southwest Airlines to train and develop their employees. In addition to a tour, members will have time to interact with the culture team of southwest, learning more about how Southwest’s focus on employee satisfaction contributes to employee productivity and customer satisfaction.

3:00 p.m. – 3:30 p.m.

Wrap Up and Take Aways
Following the tour and presentation, council members will discuss the difficulties in balancing patient and provider satisfaction and identify ideas and solutions from Southwest that can be implemented back home to create loyalty among patients and providers.

3:30 p.m.

Meeting Adjourns